Top Tech Jobs & Startup Jobs

Leads public relations, community engagement, social media, internal communications, digital reputation, and video storytelling for an entertainment organization. Responsibilities include developing PR campaigns, managing media relationships, producing multimedia content, overseeing social and YouTube strategies, coordinating crisis communications, supporting events, engaging community partners, responding to guest feedback, and maintaining brand consistency across channels. The role supervises assigned staff and requires flexibility for early mornings, evenings, weekends, and event days.

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Own the roadmap for paid and organic credit card experiences, from identifying consumer needs through launch and optimization. Partner with engineering, design, data, content, marketing, SEO, and external partners to build measurable product improvements. Lead experimentation, API integrations, AI-assisted prototyping, and performance optimization across acquisition channels. Mentor team members and advocate for customer-focused solutions.

Provides tier-3 support for complex security incidents, leads breach and vulnerability investigations, performs customer security audits, and advises on security improvements. The role mentors junior engineers, collaborates with product and engineering teams, develops incident-management and monitoring automation, and updates security policies and best practices. It also requires expertise in security tools, incident response, compliance standards, customer communication, and technical documentation.

Administers drug testing and electronic monitoring services, including device installation, maintenance, participant account management, scheduling, alerts, payments, customer service, and compliance reporting. Collects urine samples according to chain-of-custody procedures, communicates with clients and supervising agencies, and coordinates billing and maintenance activities. Requires customer service experience, Microsoft Office 365 proficiency, organizational skills, physical mobility, and occasional travel.

Provides administrative support for a hotel or restaurant location, including preparing forms and schedules, answering calls, responding to guests, organizing meetings, processing invoices, maintaining menu and POS accuracy, supporting payroll and new-hire information, and coordinating with employees and the home office. Requires hospitality experience, office-management knowledge, Microsoft Office proficiency, strong communication skills, flexible scheduling, and the ability to perform moderate physical tasks.

Handles customer calls, account setup, billing and delivery orders, sales and inventory records, customer retention, complaints, installations, credit-policy compliance, and confidential records. The role requires accurate data maintenance, professional communication, prioritization, problem-solving, and knowledge of company procedures. Customer service and bookkeeping experience are preferred, while a high school diploma or GED and computer proficiency are required.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.

Own a portfolio of brand clients, developing account strategies, managing post-sale relationships, guiding AI-driven brand interventions, and driving renewals, referrals, and expansion. Lead kickoffs, working sessions, executive briefings, and quarterly reviews; translate data and technical insights into actionable recommendations for senior marketing leaders. Collaborate with engineering, product, and sales while identifying growth opportunities and building scalable account processes.

Reviews, drafts, revises, and supports negotiation of NDAs, SOWs, vendor agreements, and other commercial contracts. Evaluates financial and commercial terms, identifies issues requiring escalation, coordinates with Finance, Legal, and business stakeholders, maintains contract records, and helps move agreements efficiently through approval. The role supports U.S. and Canadian clients in a collaborative, hybrid environment aligned with Pacific Time business hours.