Top Tech Jobs & Startup Jobs

Test and validate IVR call flows, customer portals, agent desktop/mobile apps, and engagement software. Write and execute test cases, report defects, consult with development, and recommend design improvements to ensure quality and usability.

Provide 24/7 technical support and account management to institutional clients, troubleshoot issues, manage incoming queries, liaise with internal teams, gather client feedback for product, and uphold Coppers client-focused standards while working shift rotations.

Lead HR analytics, HRIS and payroll for North America: develop and maintain HR metrics and reports, build/maintain HRIS and integrations, ensure payroll compliance with federal/state/local laws, oversee payroll processing with third-party provider, manage HR Specialist(s), and coordinate time & attendance systems with Operations.

Manage alpha and beta user testing programs: recruit and onboard testers, maintain schedules, triage and document feedback, create Jira tickets, integrate feedback across tools, analyze and present findings, and ensure tester engagement to inform product development decisions.

Manage and maintain on-premises and hybrid Azure infrastructure including Windows Server, Active Directory, networking, virtualization, backup/DR, and monitoring. Troubleshoot incidents, perform root cause analysis, support Azure architecture and Entra identity issues, develop DR and HA strategies, maintain documentation, assist incident response and provide escalation support to helpdesk and technical teams.

Drive sales and grow accounts in an assigned territory by building customer relationships, acquiring new business, delivering sales presentations, collaborating with specialists and internal teams, resolving delivery issues, using market intelligence, and performing regular in-person customer visits.

Design, develop, and integrate cyber-secure embedded software for satellite avionics and payload systems. Lead implementation on ARM and RISC-V multi-core processors with FPGA integration, configure embedded Linux and RTOS, implement secure networking and cryptography, support hardware integration and testing, and mentor junior engineers while enforcing secure design and configuration management practices.

Design, build, and maintain a secure, high-performance browser extension (Manifest V3) for Chrome/Edge and major browsers. Implement secure interactions with web content and backend services, optimize reliability, collaborate with endpoint and backend teams, and stay current on browser APIs and security standards.

Senior technical lead for APAC partners driving partner enablement, co-selling, and technical leadership around Talkdesk CCaaS/CXA. Responsibilities include advanced demonstrations, solution design, ecosystem integrations, Agentic AI implementations, partner competency development, and regional representation with ~35-70% travel.

Own and scale the Parkade Patroller Network and future growth initiatives: operationalize pilots into repeatable products, build team/roles, create automations and dashboards, partner with Sales/Success on GTM and pricing, manage third-party contractors, and expand program nationwide.