Top Customer Success Jobs in Baltimore, MD

The Compliance Program Manager at Coinbase leads global regulatory compliance programs, ensuring adherence to AML regulations, improving transaction monitoring processes, and collaborating with stakeholders to enhance operations through effective governance strategies.

The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.

Lead and manage a team of Enablement Business Partners to drive strategic support for Mid-Market, Commercial, and SMB sales segments, developing enablement strategies and leadership competencies.

Lead a team providing customer support for dental practices, managing performance metrics, developing SOPs, and fostering a collaborative team environment.

As a Technical Operations Contractor, you'll provide technical support, manage operational workflows, assist in provider mapping, and ensure quality assurance for strategic clients.

Manage a portfolio of automotive clients, develop relationships, recommend products, ensure software solutions meet client needs, and conduct training. Requires 80% travel.

The Customer Success Representative supports customers through inquiries, training, and exceptional service delivery, aiming to maximize product value and resolve issues effectively.

The XM Scientist will deliver consulting services for Customer Experience (CX) programs, guiding clients strategically to improve program design, implement best practices, and drive organizational change.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

The SEO Analyst executes and optimizes local SEO campaigns for various rental properties, driving measurable ROI and client satisfaction across multiple accounts. Responsibilities include analyzing campaign performance, improving reporting, and collaborating with senior team members.