Top Customer Success & Experience Jobs in Baltimore, MD

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

The Solution Consultant will engage in pre-sales technical positions, demonstrate ReversingLabs solutions, and support customers in understanding threat intelligence and cybersecurity workflows.

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

The Revenue Enablement Program Manager will drive strategies, develop programs, and enhance the performance of Account Managers and Customer Support teams to improve customer outcomes and retention.

As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.

As an Implementation Manager for Payroll & Benefits, you'll manage implementations for clients, ensuring smooth onboarding and optimal system setup while providing expert guidance on payroll and benefits processes.

As a Senior AI Controls Solutions Engineer, you'll operationalize Phaidra's AI solutions for enterprise data center customers, collaborating with teams to model facilities and define product requirements, applying deep knowledge of control systems and AI technologies.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As an Enterprise Support Manager Intern, you'll lead a team to enhance customer support, drive operational best practices, and foster a culture focused on customer satisfaction and team development.