Top Customer Success & Experience Jobs in Baltimore, MD

Reposted 5 Days AgoSaved
In-Office
Annapolis Junction, MD, USA
97K-114K Annually
Senior level
97K-114K Annually
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Boeing is seeking a Technical Writer to develop and maintain technical documentation for various projects, requiring technical writing expertise and collaboration with engineers.
Top Skills: LatexMarkdownMS OfficeVisioWiki Markup Languages
6 Days AgoSaved
Hybrid
36 Locations
77K-202K Annually
Mid level
77K-202K Annually
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.
Top Skills: Ms Powerpoint
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Account Manager will manage existing SaaS customer relationships, drive product adoption, renewals, and identify expansion opportunities, ensuring customer satisfaction and revenue growth.
Top Skills: GainsightLookerSalesforceTableau
An Hour AgoSaved
Easy Apply
Remote
United States
Easy Apply
65K-75K Annually
Junior
65K-75K Annually
Junior
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.
Top Skills: Ai PlatformsCrm SystemsSalesforce
An Hour AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-198K Annually
Senior level
101K-198K Annually
Senior level
Big Data • Cloud • Software • Database
The Escalation Manager handles high-impact technical escalations, collaborating with internal teams and customers to drive issue resolution and maintain clear communication.
Top Skills: AWSAzureDistributed SystemsGCPLinuxMongoDB
An Hour AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-198K Annually
Mid level
101K-198K Annually
Mid level
Big Data • Cloud • Software • Database
The Escalation Manager coordinates resolution of critical technical issues within a global team, working with Engineering, Services, and customers. Responsibilities include managing escalations, communication with stakeholders, and driving issue resolution with a focus on customer satisfaction and continuous improvement.
Top Skills: AWSAzureGCPLinuxNoSQL
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Reposted 7 Hours AgoSaved
Remote or Hybrid
United States
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.
Top Skills: AndroidC/C++Embedded SdkFlutteriOSJavaKotlinMobile SdkRestful ApisSwift
15 Hours AgoSaved
Remote
USA
Entry level
Entry level
Events • Social Media • Software
As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.
Reposted 19 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Junior
Junior
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.
Top Skills: Zendesk
Reposted 19 Hours AgoSaved
Remote or Hybrid
United States
130K-130K Annually
Mid level
130K-130K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.
Top Skills: AIAPIsCSSDevops ToolsFront-End Web TechnologiesJavaScriptLow-Code TestingTest AutomationXpath
Reposted 19 Hours AgoSaved
Remote
16 Locations
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Healthtech
The Senior Solutions Engineer will lead pre-sales technical calls, assist with onboarding and integration, and provide technical support to customers while managing product feedback.
Top Skills: FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
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