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Top Customer Success & Experience Jobs in Baltimore, MD

Reposted 21 Hours AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.
2 Days AgoSaved
Hybrid
Baltimore, MD, USA
Junior
Junior
Fintech • Financial Services
The Relationship Banker role involves acquiring and managing customer relationships, providing banking solutions, and enhancing customer experience through proactive engagement and collaboration with financial partners.
Reposted 5 Days AgoSaved
Hybrid
18 Locations
77K-202K Annually
Senior level
77K-202K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead customer experience projects, mentor junior staff, analyze process improvements, and collaborate on omnichannel strategies to enhance customer service quality.
Top Skills: AIAutomationCcaasContact Center Technologies
4 Days AgoSaved
Remote or Hybrid
United States
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Manager, Client Relationship Management leads a team to deliver exceptional service, enhances customer experiences and drives growth through strategic partnerships and continuous improvement.
Top Skills: MS OfficeExcel
Reposted 19 Days AgoSaved
In-Office
Annapolis Junction, MD, USA
97K-114K Annually
Senior level
97K-114K Annually
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Boeing is seeking a Technical Writer to develop and maintain technical documentation for various projects, requiring technical writing expertise and collaboration with engineers.
Top Skills: LatexMarkdownMS OfficeVisioWiki Markup Languages
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2 Hours AgoSaved
Remote or Hybrid
USA
110K-160K Annually
Mid level
110K-160K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage a team of Technical Account Managers, enhancing customer success through strategic leadership, collaboration, and effective case resolution in the cybersecurity sector.
Top Skills: Ai-Native PlatformCybersecurityEndpoint Protection Technologies
12 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
Lead a team of Enterprise Customer Success Managers, manage strategic accounts, execute enterprise methodologies, and drive renewals and expansion while coordinating cross-functional delivery.
Reposted 21 Hours AgoSaved
Remote or Hybrid
US
16-16 Hourly
Internship
16-16 Hourly
Internship
Information Technology
As a Campus Intern, you will enhance the technology experience at your University by liaising between CDW, University Administration, and IT departments, while developing communication skills and gaining hands-on experience in technology solutions.
Reposted 21 Hours AgoSaved
Remote or Hybrid
United States
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Solutions Engineer, you will support technical sales, prepare presentations, and demonstrate Cloudflare solutions to enterprise customers, ensuring their needs are met and solutions are appropriately tailored.
Top Skills: AWSAzureCdnCloudflareGCPLog Analytics PlatformsNetworkingSaaSSecuritySIEMVpn
Reposted 21 Hours AgoSaved
Remote or Hybrid
United States
66K-89K Annually
Mid level
66K-89K Annually
Mid level
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
The Procore Consultant II will design and implement client-specific solutions, train teams, mentor analysts, and support sales efforts with Procore and construction accounting expertise.
Top Skills: Construction Management SoftwareErp SoftwarePower BIProcore
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