Top Customer Success Jobs in Baltimore, MD

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

As an Underwriting Associate, you will review business submissions, manage quote revisions, communicate with partners, and support the underwriting team in analyzing risks.

The Delivery Manager II role involves managing customer relationships, ensuring service satisfaction, and leading implementations within GHX services, while mentoring team members and handling escalations.

The Digital Strategist will lead strategy workshops, develop digital roadmaps, and collaborate with clients and teams to provide strategic digital solutions.

Support Engineer responsible for resolving technical issues, providing client support, managing inquiries, and collaborating with teams to ensure customer success on the ArchFX platform.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.

The Enterprise Customer Success Manager will drive customer engagement, enhance software utilization, and manage existing accounts for growth in a fast-paced startup environment.

As a Technical Account Manager, you'll support Enterprise customers, resolve technical issues, drive product adoption, and manage strategic accounts to ensure customer satisfaction and retention.

The Director of Strategic Partnerships will lead a team, driving media sales through strategic partnerships and managing complex sales cycles to optimize revenue.

The Client Associate role involves assisting clients in applying for disability benefits and insurance compensation, managing client relationships, and improving workflows in a fast-paced startup environment.