Top IT Support & Helpdesk Jobs in Baltimore, MD

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The Technical Lead oversees IT and Data Operations, manages service desk support, incident response, and ensures system availability while coordinating with various personnel.

Provide technical support to customers, troubleshoot issues, manage user accounts, and collaborate with vendors for effective problem resolution.

The Systems Administrator manages Windows and Linux servers, automates processes, troubleshoots issues, and administers customer accounts as part of a federal contract team.

The Operating Engineer maintains mechanical, HVAC, electrical, and plumbing systems. Responsibilities include troubleshooting, preventive maintenance, and ensuring compliance with safety procedures.

Manage and develop IT contracts, prepare solicitations, and monitor performance and compliance while coordinating with legal and procurement teams.