Top IT Support & Helpdesk Jobs in Baltimore, MD

Responsible for operations and maintenance of Oracle Fusion Middleware applications and Intercede Credential Management System, including troubleshooting and vendor management.

Provide support for IT systems, including troubleshooting, maintenance, Tier 1/2 support, and managing UNIX and Windows operating systems.

The Senior IT Category Manager will develop and execute sourcing strategies for IT services, build stakeholder relationships, and mentor staff, ensuring effective category management for significant IT spending at CVS Health.

Oversee daily operational support of enterprise networks, manage NOC performance, respond to incidents, and lead operational staff ensuring 24/7 coverage and service continuity.

Manage client finance platform setups and internal IT functions, provide support, troubleshoot issues, and maintain documentation for a fractional CFO firm.

Responsible for implementing complex automation systems in diagnostics laboratories, providing technical guidance and troubleshooting support to customers and field teams.

This role requires providing functional and technical support for PeopleSoft ELM, collaborating with stakeholders, and driving system enhancements in secure environments.

Responsible for managing and maintaining network systems, coordinating incident responses, and overseeing VPN installations while ensuring compliance with security standards.

Manage and lead a team of IT analysts, ensuring service level agreements and customer satisfaction while fostering a culture of continuous improvement and collaboration.

The Technical Support Specialist provides support for security detection systems, ensuring operational availability and resolving technical issues, while also mentoring field service teams.