Top Operations & Support Jobs in Baltimore, MD

The Administrative Assistant supports executives by managing daily administrative tasks, scheduling, travel arrangements, and coordinating logistics for meetings and events while ensuring smooth operations within the team.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As the Director of Implementation Services, you will lead teams to ensure high-quality implementations, foster collaboration, and enhance customer experiences, while driving growth and process improvements.

The Operations Analyst manages service delivery, provides tier-1 support, analyzes operations for service improvement, and collaborates with stakeholders. They ensure compliance with SLAs and communicate effectively with customers and team members.

The Deal Desk Specialist manages sales opportunity closures, guides quoting processes, collaborates with cross-functional teams, and resolves booking issues timely.

The Payroll Managed Service Specialist ensures accurate and compliant payroll support, handles high-volume payroll processing, identifies process improvements, and collaborates closely with clients and teams to resolve issues.

The Retail Operations Coordinator manages item launch processes, maintains product data integrity, collaborates with teams, and provides support to the Category Management team.

Manage supply and demand forecasts for launch markets, optimize operations, and monitor marketplace performance to drive efficiency and growth.

As Team Lead for Trust & Safety Operations, you'll ensure the integrity of Zocdoc's marketplace, managing AI-assisted workflows and providing coaching to the team.

The Principal Analyst will enhance GTM operations through strategic partnership, process optimization, and driving data-informed decision-making to improve customer engagement and efficiency globally.