Top Operations & Support Jobs in Baltimore, MD

As a Senior Operations Associate, you will optimize processes, drive cross-functional team collaborations, and leverage data to improve operational efficiency for our mental health care solutions.

The Director of Operational Readiness ensures site readiness and coordinates operations across data centers by managing assessments, testing, and cross-functional team workflows. They oversee customer deployments and maintain operational criteria fulfillment before going live.

As a Live Ops Specialist, you will manage the build and configuration of Modo Boxes, ensuring accuracy and quality before launch while collaborating with various teams and improving operational systems.

As a Partnership Manager, you'll maintain and deepen technology partnerships, oversee integrations, work across teams, and track partnership success metrics to enhance product distribution.

The Operations Manager will lead a team of Collections Specialists, focusing on improving performance metrics, coaching staff, and refining operations processes within Auto Collections to enhance customer experience and compliance.

This role leads Toast's global trade and logistics, focusing on strategy, compliance, risk management, and operational excellence.

The Credentialing Specialist will manage provider enrollment and credentialing, optimize workflows, develop SOPs, ensure compliance, and support providers.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.