Top Operations & Support Jobs in Baltimore, MD

Manage the CORE team overseeing home health referral processing, staffing, training, workflow, and KPI performance. Act as liaison between business development and clinical/operational teams, recommend system/process improvements, and ensure timely, accurate referrals and admissions.

As a Branch Operations Coordinator, you will manage teller transactions, resolve operational issues, support the branch manager, and enhance customer experiences. You will engage with customers, educate them on digital banking solutions, and ensure adherence to policies.

Provide safety direction and support for a large perishable distribution center. Identify and evaluate risks, implement and measure safety programs, deliver training, lead assessments and committees, investigate incidents, and work with HR, Operations and Workers Compensation to reduce injuries and ensure regulatory compliance.

The Production Planner manages production efforts for aircraft harness fabrication, coordinating schedules, budgets, and resources, while ensuring quality and customer satisfaction.

The Regional Manager oversees financial health and operational success for assigned locations, ensuring profitability, client satisfaction, and driving new business growth through effective sales strategies and relationship management.

The Senior Business Planner will manage organizational communications, enhance employee engagement, and drive operational excellence within Cybersecurity, IT, and Data Engineering, collaborating with senior executives and various stakeholders.

Support and improve the SMB sales operating system by running reporting and dashboards, diagnosing rep behavior and performance gaps, designing automations and workflows, maintaining SOPs and documentation, and partnering with sales leadership on ad-hoc analysis and execution to scale sales operations.

Design, deliver, and maintain onboarding and continuing education for Homeowners, Liability, and Auto claims. Create instructional content (VILT, e-learning, simulations), assess training needs via claims data and KPIs, run train-the-trainer and coaching programs, manage LMS content, and report on training effectiveness to claims leadership.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The job involves responsibilities that will be determined based on needs and hiring decisions.