Top Operations & Support Jobs in Baltimore, MD

The Encompass Admin oversees configuration and support for the Loan Origination System, addressing issues, managing user roles, and documenting requirements.

The Senior Payment Strategy Manager will drive payment integrity strategies for healthcare clients, aligning sales and operational teams to develop business cases, execute proposals, and enhance client engagement while leveraging technology-driven solutions.

Support day-to-day operations of the Setup Sessions program by managing databases, running workflows for onboarding and payouts, and streamlining processes using Notion AI.

The Senior Associate in Technology Operations monitors the production environment, reviews processes, drives improvements, and ensures operational readiness, with responsibilities across various technical platforms and teams.

The Head of Enterprise FCRA Program oversees governance and execution of the Fair Credit Reporting Act compliance, leading efforts in credit reporting accuracy, dispute resolution, and operational improvements while collaborating with stakeholders and assessing regulatory impacts.

The Community Development Market Manager leads CRA strategy, fosters partnerships, ensures compliance, and supports community development initiatives in designated markets.

Lead and operationalize company-wide rhythms between the CEO office and business units. Identify inefficiencies, build scalable workflows, produce executive-ready deliverables, pilot improvements, run ad hoc CEO priorities, and enable employees through training and clear guidance while handling sensitive information.

The District Manager Parts and Service drives aftersales performance in a defined region, partnering with dealerships to improve customer satisfaction and revenue through data analysis and strategic execution of initiatives.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.

Lead Revenue Technology team operations, manage Salesforce instance, drive data integrity, and lead process automation initiatives while ensuring team performance and development.