Top Operations & Support Jobs in Baltimore, MD

The Deal Desk Specialist manages sales opportunity closures, guides quoting processes, collaborates with cross-functional teams, and resolves booking issues timely.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

The Director of Revenue Operations will lead the Revenue Operations function, managing systems and workflows that connect Sales, Marketing, and Customer Success to drive scalable revenue growth and improve operational efficiency.

The Business Systems Administrator manages Salesforce and ERP systems, ensuring data integrity, process optimization, and inter-departmental collaboration for operational efficiency.

The role involves orchestrating global operations for the Agentic Technologists team, managing communications, enhancing market influence, and driving team efficiency.

The Senior Associate Delivery Manager will manage cross-functional projects, ensuring quality, schedule, and budget compliance, while facilitating communication and stakeholder alignment.

The Compliance Associate in Issue Management ensures customer fairness, tracks compliance issues, assesses risks, collaborates for solutions, and leads risk mitigation projects.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Own supply planning, quotas, forecasting, and economic modeling for Provider Sales and Success. Design incentive plans, build forecasting and multi-scenario models, evaluate headcount ROI, and partner with Finance and GTM teams to translate financial targets into operational capacity and measurable growth outcomes.

The Quality Assurance Specialist II is responsible for designing QA frameworks, analyzing quality issues, and enhancing customer experience through operational excellence. They collaborate with cross-functional teams, lead calibration efforts, and drive data-informed quality improvements across products and services.