Top Customer Support Jobs in Atlanta, GA

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.

Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.

The Associate ERS Operator answers emergency calls, triages situations, submits reports, and collaborates on quality assurance within a remote team.

REVELxp seeks highly energetic individuals for Tailgate Game Day Staff roles, responsible for customer service, equipment transport, and maintaining tailgate sites during home games at Georgia Tech.

Supervise daily on-site call center operations, monitor performance dashboards and calls, coach and develop team members, handle escalations, ensure compliance and operational standards, maintain productivity without burnout, and foster a culture of accountability and continuous improvement.

Front-desk role at a medical aesthetics practice handling phone inquiries, scheduling and confirmations, patient check-in/out, EMR documentation, payments reconciliation, retail product sales and recommendations, provider support, patient retention and event support while maintaining a luxury patient experience.

Provide remote second-level customer support, troubleshoot software issues with customers and first-level technicians, collaborate with software engineers, analyze and improve tools/systems, resolve moderately difficult issues, manage recurring tasks for process efficiency, and possibly perform on-site emergency support.

Provide email/phone/chat support and troubleshooting for partner schools and fans, escalate technical issues, maintain high customer satisfaction, and author knowledge-base content to improve self-service.

Serve as primary client contact via chat and email, troubleshoot and resolve account/system issues, document interactions, collaborate with internal teams, meet performance goals, and use AI and support tools to improve service outcomes.