Top Customer Support Jobs in Atlanta, GA

14 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
18-18 Hourly
Entry level
18-18 Hourly
Entry level
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.
15 Days AgoSaved
Remote or Hybrid
USA
20-24 Hourly
Junior
20-24 Hourly
Junior
Healthtech • Social Impact • Software
Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.
15 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
101K-165K Annually
Senior level
101K-165K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead a team of Customer Advocacy Associates to resolve complex escalations, own QA and vendor performance, manage SLAs/KPIs, drive cross-functional initiatives, analyze complaint trends, and implement scalable process and product improvements to enhance customer outcomes and reduce complaint rates.
21 Days AgoSaved
Remote
2 Locations
20-26 Hourly
Junior
20-26 Hourly
Junior
Cloud • Greentech • Social Impact • Software • Consulting
The Associate ERS Operator answers emergency calls, triages situations, submits reports, and collaborates on quality assurance within a remote team.
Top Skills: GoldmineMS OfficeSalesforce
Reposted 2 Days AgoSaved
In-Office
Sandy Springs, GA, USA
Entry level
Entry level
Events • Professional Services • Sports • Hospitality
REVELxp seeks highly energetic individuals for Tailgate Game Day Staff roles, responsible for customer service, equipment transport, and maintaining tailgate sites during home games at Georgia Tech.
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5 Days AgoSaved
In-Office
Sandy Springs, GA, USA
Junior
Junior
Healthtech • Professional Services
Supervise daily on-site call center operations, monitor performance dashboards and calls, coach and develop team members, handle escalations, ensure compliance and operational standards, maintain productivity without burnout, and foster a culture of accountability and continuous improvement.
6 Days AgoSaved
In-Office
Alpharetta, GA, USA
25K-25K Hourly
Junior
25K-25K Hourly
Junior
Beauty
Front-desk role at a medical aesthetics practice handling phone inquiries, scheduling and confirmations, patient check-in/out, EMR documentation, payments reconciliation, retail product sales and recommendations, provider support, patient retention and event support while maintaining a luxury patient experience.
Top Skills: Aesthetic RecordBoulevardMangomingNextechPatientnowZenoti
6 Days AgoSaved
In-Office
5 Locations
65K-140K Annually
Junior
65K-140K Annually
Junior
Industrial • Manufacturing
Provide remote second-level customer support, troubleshoot software issues with customers and first-level technicians, collaborate with software engineers, analyze and improve tools/systems, resolve moderately difficult issues, manage recurring tasks for process efficiency, and possibly perform on-site emergency support.
8 Days AgoSaved
Hybrid
Alpharetta, GA, USA
Junior
Junior
Digital Media • Software • Sports
Provide email/phone/chat support and troubleshooting for partner schools and fans, escalate technical issues, maintain high customer satisfaction, and author knowledge-base content to improve self-service.
Reposted 9 Days AgoSaved
In-Office
6 Locations
20-26 Hourly
Junior
20-26 Hourly
Junior
Information Technology • Consulting
Serve as primary client contact via chat and email, troubleshoot and resolve account/system issues, document interactions, collaborate with internal teams, meet performance goals, and use AI and support tools to improve service outcomes.
Top Skills: Ai ToolsCrm SystemsCustomer Support ToolsTicketing Platforms
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