Top Customer Support Jobs in Atlanta, GA

Welcomes dealership clients, manages the reception area and amenities, records customer contact notes in the CRM, maintains an upbeat professional presence, addresses concerns, de-escalates issues, and coordinates with management and departments to deliver an excellent customer experience.

Resolve complex customer issues involving payments, disputes, cancellations, audits, and insurance operations. Reconcile records across customer, payment, policy, communication, and external systems; communicate directly by phone; document evidence, ownership, and next steps; coordinate escalations; and identify recurring causes for product, process, training, or finance improvements.

Provides credit assistance and collections support through primarily outbound calls. Contacts delinquent clients, determines reasons for nonpayment, negotiates repayment plans, and identifies appropriate solutions within compliance guidelines. Uses automated collections systems and calling tools while delivering empathetic client service, meeting quality standards, and achieving performance targets.

Provides customer service and account support for sales representatives, physicians, and hospitals. Processes tissue orders, customer requests, returns, credits, and GHX orders; creates and maintains customer accounts in SAP; resolves account issues; prepares reports; and manages backorders, sterile sample cycle counts, and consignment inventory for an assigned region.

Provide high-touch client service and support Financial Advisors/Private Wealth Advisors by executing transactions, answering account questions, onboarding and maintaining accounts, enrolling clients in digital tools, preparing client meeting materials, assisting with data entry and marketing tasks, and handling administrative duties (calls, calendar, travel, expense reports, filing).

Leads Stord’s customer experience team, managing associates and specialists, setting engagement and issue-resolution practices, monitoring performance, resolving complex escalations, and driving process improvements. Partners with fulfillment operations, transportation, and technology teams to align customer needs with operational processes. The role requires team leadership, strategic planning, logistics or supply chain knowledge, familiarity with OMS, WMS, and CRM tools, and a focus on continuous improvement and customer satisfaction.

Provides comprehensive client service in a banking office, including deposits, withdrawals, payments, account opening and maintenance, wires, check orders, safe deposit support, and issue resolution. Ensures compliance with banking regulations, manages operational reports, assesses fraud and loss exposure, and refers clients to specialized financial services. Supports office leadership and team members while delivering accurate, efficient, and relationship-focused service.

Provides in-person customer service and mobile ticketing assistance at arena entry points and the box office. Troubleshoots Ticketmaster issues, assists guests with mobile tickets and app downloads, researches ticket scan history, reprints or sells tickets, and supports event-day operations. The role requires flexible availability for nights, weekends, holidays, outdoor work, and attendance at most arena events.

Handles escalated customer issues, identifies root causes, coordinates timely resolutions, supports frontline teams, and de-escalates challenging interactions. Maintains accurate customer records, assists with training and onboarding, develops knowledge articles, supports process improvements and UAT, and manages system-generated workflows and technician assignments. Requires strong communication, problem-solving, conflict-resolution, multitasking, and mentoring skills in a high-volume contact center environment.

Handles escalated customer issues, resolves service and supply problems, supports frontline contact center teams, and coordinates with technicians and management. Maintains customer data, manages workflow exceptions, assists with training and onboarding, creates knowledge articles, supports UAT, and recommends process improvements. Requires strong communication, conflict resolution, multitasking, and mentoring skills in a high-volume contact center environment.