Top Customer Support Jobs in Atlanta, GA

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The GCCS Quality Monitor trains and monitors GCCS Agents, audits calls, conducts coaching sessions, and maintains training materials to ensure agent efficacy.

The Supervisor, Client Service Quality oversees client support for commercial accounts by managing staff, ensuring accuracy in transaction records, and maintaining strong client relationships across North America.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Senior Support Analyst will focus on enhancing customer satisfaction, resolving issues efficiently, and improving operational processes to deliver high-quality support to clients and internal teams.

The Claims Adjuster Trainee will undergo training to prepare for the Adjuster Level 1 position, investigating and settling property and casualty claims under supervision.

The Wholesale Client Support Analyst coordinates loan closings, maintains accurate transaction records, and ensures quality client experience through effective collaboration with teams.

The Registration Associate communicates with patients and staff, verifies insurance, processes registrations, and provides clerical support while ensuring high-quality customer service.

The Client Services Supervisor oversees daily operations, manages the CSR team, coordinates client projects, and maintains operational efficiency and client satisfaction.

The role involves facilitating analysis sessions, gathering user requirements, customer support, testing systems, and liaising between users and technical staff.