Top Tech Jobs & Startup Jobs

Provides phone, email, and live-chat support for customer orders, products, services, returns, and inquiries. Manages an assigned territory, documents customer contacts, handles RMAs, resolves disputed credit items with the credit department, and escalates issues when necessary. The role also identifies customer service and product concerns, supports process improvements, and maintains ethical business practices.

Owns enterprise AI implementation engagements from kickoff through close, managing milestones, stakeholders, steering committee agendas, change management, executive communications, and value measurement. Partners with engineering teams to clarify priorities and requirements while keeping clients aligned. Builds delivery processes and playbooks as the practice scales. Requires client-facing credibility, project management experience, practical AI tool usage, and the ability to learn technical concepts quickly.

Own InvestNext’s commercial systems, data governance, Salesforce architecture, reporting, forecasting, integrations, enrichment, automation, and vendor relationships. Establish trusted metric definitions and data quality, connect sales, marketing, customer success, finance, and revenue tools, and deliver reliable dashboards and insights. Lead intake, prioritization, testing, change communications, training, and adoption for new systems. Serve as the autonomous technical owner and support resource for the commercial technology stack.

Processes monthly and biweekly payrolls for employees, adjuncts, students, and work-study programs. Reviews timecards, manages payroll forms and corrections, handles checks and direct deposit requests, prepares journal entries and year-end W-2s, supports annual reporting and reconciliation, and assists employees and supervisors with payroll issues. Maintains payroll records and systems while coordinating with Financial Aid and other departments.

Manage day-to-day plastics molding production operations, process specifications, quality improvement, KPI development, waste and cycle-time reduction, equipment preventive maintenance, SOPs, production schedules, and employee training. Collaborate with production, quality, maintenance, engineering, supervisors, technicians, and suppliers. Support mold design, tooling, material utilization, safety compliance, personnel performance management, and continuous process improvement across extrusion blow molding, injection stretch molding, and plastics injection molding.

Own the monthly close and day-to-day accounting operations, including journal entries, reconciliations, reporting, P2P, travel and expense, and payroll accounting. Develop accounting policies, research U.S. GAAP questions, strengthen controls, document workflows, improve financial systems through automation and AI, support cross-functional teams, and coordinate audit workpapers and auditor requests.

Manage cost accounting, internal controls, inventory valuation, standard costing, variance analysis, budgets, financial reporting, account reconciliations, capital projects, and audit support. Partner with operations, engineering, product development, materials management, and FP&A teams while ensuring accurate production and fixed-asset accounting and compliance with GAAP and corporate guidelines.

Manage full-funnel paid media campaigns across search, social, and programmatic channels. Own strategy, budgets, optimization, testing, attribution, conversion tracking, reporting, and performance analysis focused on lead quality, funded loans, CPL, CAC, and ROI. Use AI and automation tools to improve campaign performance, analyze data, and accelerate reporting. Collaborate with marketing leadership and creative partners on audiences, messaging, landing pages, and ad creative.

Provides multidisciplinary security support for Special Access Programs, SCI, and collateral activities. Ensures compliance with NISPOM, DoD, SAP, and intelligence policies; assesses vulnerabilities and risks; develops procedures and training; conducts facility compliance reviews; investigates potential information compromises; tracks corrective actions; briefs personnel; and mentors security staff. Requires TS/SCI clearance, SAP eligibility, counterintelligence polygraph willingness, and 10–12 years of related experience.

Design, develop, troubleshoot, and enhance scalable cloud-based and on-premises software, APIs, microservices, and platform components for a critical communications system. Drive architecture, modernization, security, reliability, testing, deployment, and operational support across the software development lifecycle. Collaborate with product, quality, DevOps, and engineering teams while resolving complex performance, scalability, availability, and security issues.