Top Tech Jobs & Startup Jobs

Provides post-sale customer support through email, chat, and phone, including product guidance and technical troubleshooting. Documents and escalates software issues to Engineering, maintains customer relationships, and communicates customer feedback to Product and Development teams. Supports internal and external stakeholders with product expertise while using AI tools to improve support efficiency and response quality.

Supports high-volume accounting operations by posting cash receipts, reconciling payments and bank activity, resolving discrepancies, processing refunds and chargebacks, maintaining transaction records, and assisting with audits and financial controls. Collaborates with billing, underwriting, claims, customer service, internal teams, customers, and external partners. The role requires strong accuracy, organization, analytical problem-solving, communication, and discretion when handling sensitive financial information.

Manage a named pipeline of financial advisors and advisor teams through Pontera’s initial activation phase. Lead onboarding meetings, create urgency using consultative sales methodologies, drive advisors toward onboarding five clients, conduct outbound engagement, track milestone progression, and negotiate and close asset upsell opportunities. Success is measured by rapid advisor activation, platform adoption, and commercial outcomes.

Own month-end close, general ledger operations, journal entries, balance sheet reconciliations, corporate card and expense workflows, SaaS billing reconciliations, equity records, variable compensation accounting, and internal controls. Partner cross-functionally to resolve variances, improve processes, and support audits, tax filings, reporting, and system enhancements. The role requires an active CPA license, strong US GAAP knowledge, and experience with cloud accounting and financial systems.

Own full-cycle recruiting across all company functions and experience levels. Responsibilities include posting jobs, screening applicants, building shortlists, coordinating interviews and debriefs, maintaining ATS data, partnering with hiring managers, improving recruiting processes, and delivering a strong candidate experience across multiple simultaneous searches.

The HR Operations Specialist manages benefits administration, open enrollment, immigration support, I-9 and E-Verify processes, compensation data, pay analysis, recurring People programs, HR calendars, systems audits, and cross-functional projects. The role requires maintaining accurate employee data, reconciling records, supporting performance and compensation cycles, responding to employee questions, and using AI tools to improve communication, analysis, and operational efficiency.

Manage the full customer lifecycle for Fortune 500 and high-growth startup accounts, including onboarding, implementation, adoption, retention, renewals, and expansion. Build trusted relationships with technical and executive stakeholders, identify growth opportunities, mitigate account risks, simplify technical concepts, and communicate customer feedback to Product and Engineering. The role is based in Radar’s NYC headquarters Monday through Thursday, with remote work available Fridays.

Build and operate foundational developer infrastructure across CI, build systems, deployment orchestration, and test platforms. Improve build speed, deployment safety, test reliability, observability, and engineering productivity at scale. Own services from architecture through production, including SLOs and on-call operations. Lead cross-functional technical projects, partner with engineering teams, mentor engineers, and shape platform strategy.

Provides hands-on technical leadership for scalable full-stack web applications and core platform services. Designs architecture, develops and deploys secure software, resolves distributed-system issues, mentors engineers, and collaborates across product and QA teams. Integrates LLMs, AI-assisted workflows, and agentic capabilities into .NET and Python systems while applying responsible AI practices. Contributes to technical documentation, quality standards, regulatory compliance, and the full software development lifecycle.

Supports product teams by managing tools, systems, workflows, documentation, and operational processes. The role assists with data collection, trend analysis, project tracking, process reviews, change management, and internal feedback loops under senior guidance. It helps improve team efficiency, visibility, consistency, and scalability across product operations.