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Develop and maintain production schedules aligned with customer demand and inventory targets. Coordinate across production, supply chain, and customer teams to balance service levels, inventory, capacity, and efficiency. Monitor inventory and planning metrics, communicate production priorities, support new product initiatives, and ensure compliance with company, safety, and regulatory requirements.

Supports, maintains, troubleshoots, upgrades, and enhances DevOps platforms and environments, including Jenkins, Artifactory, Bitbucket, Sonar, and AWX. Develops Kubernetes applications, implements infrastructure configurations, contributes to Infrastructure as Code solutions, resolves technical issues, supports system reliability, and assists development teams with onboarding and effective use of DevOps tools.

Leads technology projects spanning application development and infrastructure initiatives. Manages governance, budgets, timelines, scope, quality, risks, issues, resources, milestones, and deliverables. Establishes project plans and meeting cadences, drives stakeholder communication, oversees third-party suppliers, and supports portfolio reporting. Performs business process analysis and requirements gathering, translating requirements into actionable development and user-story increments while promoting Agile and structured project-management practices.

Leads a documentation team while remaining hands-on with developer and API documentation. Owns OpenAPI references, information architecture, docs-as-code workflows, CI/CD, style standards, documentation operations, release materials, agentic resources, and analytics reporting. The role requires mentoring technical writers, writing scripts and tooling, reviewing documentation PRs, coordinating releases, and maintaining accurate, high-quality documentation for payment APIs.

The Enterprise Account Executive identifies and wins new business opportunities across employee, customer, sales, service, and event experience solutions. Responsibilities include prospecting, building executive relationships, uncovering client challenges, creating demand, presenting business cases, partnering with internal experts on tailored solutions, and closing high-value opportunities. Success is measured through client outcomes, financial performance, and program impact. The role requires strong consultative selling, business acumen, communication, presentation, networking, and client relationship skills, with travel as needed.

Summer IT intern supporting end users, help desk operations, hardware and software configuration, software installation, technical documentation, basic networking and VoIP, Office 365 applications, IT inventory, and project planning. The role is an onsite, paid, 10-to-12-week internship in South Bend, Indiana, requiring full-time weekday availability and strong organizational, analytical, communication, and problem-solving skills.

Leads the client partnership practice and major client portfolios, owning P&L, account growth, client satisfaction, new business development, pitches, and senior relationships. Advises executive clients, partners with creative and strategy teams, manages financial performance, and develops account-management talent. The role also tracks AI and emerging technology trends affecting agency services.

Build and own support operations systems, AI-powered workflows, automation, integrations, dashboards, data pipelines, knowledge management tools, and quality frameworks. Identify operational gaps, architect solutions, deploy them independently, and optimize their impact on support efficiency, customer satisfaction, and quality. Collaborate with Product, Engineering, Services, and Support while driving technical initiatives end to end.

Coordinates the transition from EHR deployment training to sustainment operations for the VA EHR Modernization program. Tracks readiness, assignments, risks, issues, action items, metrics, and inquiries; prepares status reports, presentations, SOPs, training materials, and executive communications; facilitates stakeholder meetings; coordinates release-related updates; and supports program leadership with accurate client deliverables.

Leads marketing for two independent schools, driving family inquiries through paid and organic campaigns, email, SEO, social media, video, community partnerships, and website optimization. Creates content and branded assets, manages websites and marketing analytics, coordinates freelance creatives and external partners, supports admissions pipelines, builds local press relationships, and maintains privacy and brand standards.