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Serve as the primary DBA for Snowflake, SQL Server, and Azure SQL Managed Instance environments. Responsibilities include performance and query optimization, access and security management, backup and disaster recovery, data loading and scheduling, cost optimization, upgrades, patching, documentation, incident response, technical support, and mentoring. The role partners with the Cobalt business unit to support database and data platform needs.

Leads a cybersecurity boundary defense team while performing hands-on firewall, proxy, WAF, segmentation, architecture, change management, and incident response work. Oversees Palo Alto, Panorama, F5, and AWS WAF environments; designs zero-trust boundary controls; coordinates with DISA; manages rule reviews and documentation; and supports approved incident-response blocks. Requires extensive network security and DoD experience, PCNSE, CISSP, and an active Secret clearance.

Evaluates customer designs, CAD models, drawings, RFQs, and quality requirements for manufacturability across CNC machining, 3D printing, injection molding, and sheet metal fabrication. Provides design-for-manufacturability guidance, technical customer support, quoting assistance, risk assessment, and cross-functional coordination through production. Supports Sales with customer meetings and technical training while ensuring requirements, timelines, and manufacturing capabilities align.

Supports internal platform operations through customer and user onboarding, Microsoft 365 and Entra ID administration, permissions management, lifecycle requests, configuration checks, platform audits, ticket resolution, access reviews, and detailed documentation. The role follows established procedures, maintains platform inventories and license records, escalates exceptions, and supports compliance certification requirements including CJIS and CMMC.

Build and manage group-sales pipelines for resort bookings, conduct sales calls and site visits, prepare proposals, negotiate contracts within revenue guidelines, and coordinate booking handoffs to catering and front office. Develop repeat business with meeting planners and corporate clients while applying forecasting, yield management, group-rate economics, pickup, and attrition analysis.

The Employee Relations Specialist conducts workplace investigations, advises leaders on performance management and corrective action, supports leave and accommodation processes, and coordinates high-risk matters with Legal and Compliance. The role maintains confidential case records, develops standardized ER intake and tracking processes, builds dashboards and KPI reports, analyzes trends, supports agency charges, and recommends interventions, training, and policy improvements.

Designs and develops scalable go-to-market learning experiences for Sales and Sales Engineering, including eLearning, instructor-led training, videos, interactive modules, webinars, and blended programs. Creates foundational product and market content, manages learning paths across LMS, CMS, and partner platforms, and translates technical concepts into engaging instruction. Partners with cross-functional subject matter experts and improves programs using learner feedback, consumption metrics, and business performance insights.

Supports outside sales representatives and assigned customers by managing orders, account setup, maintenance, pricing, issue resolution, and customer requests. Analyzes profitability and sales reports to identify account growth opportunities, recommends complementary products, tracks complaints, and coordinates with sales, operations, purchasing, and customer service. Provides backup sales coverage and maintains accurate, timely data entry in a fast-paced foodservice distribution environment.

Supports bibliographic metadata workflows by researching, entering, validating, correcting, and enhancing title records. Updates Oracle datasets with cataloging classifications, subject headings, genres, and other coding details. Contacts publishers for missing information, verifies records, supports Collection Development, tracks data issues, participates in cross-functional problem-solving, and assists with departmental projects and workflow activities.

Own the full post-sale customer relationship for MCP Manager, including onboarding, adoption, support, renewals, expansion, billing, and customer advocacy. Build success plans, health scores, playbooks, and scalable processes while partnering with sales, engineering, product, design, and marketing. Guide enterprise customers in governing AI agent connections, resolve issues, identify churn risks, forecast renewals, and translate customer feedback into product improvements.