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Oversees credit evaluation and underwriting for specialty lending portfolios, emphasizing nonprofit financial analysis, accounting, portfolio quality, regulatory compliance, and credit risk management. Establishes credit policy, supports responsible growth, and partners with executive leadership. Requires a finance or accounting degree and CPA or formal accounting background with nonprofit audit or advisory experience.

Provides Tier 1 support for hardware, software, system access, Microsoft 365, ERP applications, and other end-user technology. Logs and prioritizes service requests, troubleshoots issues, escalates complex problems, assists with onboarding and access setup, creates documentation, supports application testing, and recommends process improvements while delivering customer-focused service.

Work across AI, backend, and frontend: curate and clean writing datasets, fine-tune large language models, run training experiments, develop metrics and eval sets, build backend services in Python/Django, and implement frontend features with React.

Owns onboarding and activation of newly recruited VAR partner sales representatives. Delivers product and sales enablement across networking, out-of-band management, and Industrial IoT solutions; coaches partners through opportunity qualification, deal registration, quoting, and early sales pursuits. Tracks onboarding milestones and activation metrics in Salesforce, coordinates technical resources, escalates qualified opportunities to regional sales managers, and maintains partner relationships. Requires occasional travel for partner and customer engagement.

Supports legal and financial professionals with bankruptcy case administration, including preparing and filing retention and fee applications, proofreading court documents, managing declarations, conducting conflicts checks, maintaining case files, and tracking court deadlines. The role also reviews time and expense entries, populates Microsoft Word templates, provides administrative support, and uses AI-assisted tools to improve document workflows. Strong attention to detail, Microsoft Office proficiency, and legal filing experience are important.

Supports social media content planning, writing, editing, scheduling, multimedia creation, community engagement, performance reporting, and marketing campaign execution across major social platforms. Collaborates with the Growth Marketing Team to strengthen brand presence, increase engagement, and maintain consistent messaging. This is an 11-week, paid, fully onsite internship in Cedar Rapids, Iowa, with housing available for eligible interns.

Leads enterprise technology enablement and transformation initiatives across underwriting, operations, actuarial, finance, and technology. Establishes project intake and governance frameworks, facilitates executive steering committees, manages system integrations and operational platforms, translates business and technical requirements, oversees data stewardship, redesigns future-state workflows, and leads distributed onshore and offshore teams. The role drives technology roadmaps, business adoption, scalability, and alignment across functional areas.

Owns a portfolio of enterprise SaaS customers, driving customer health, adoption, satisfaction, retention, renewals, and expansion. Manages stakeholder relationships, adoption and corrective action plans, issue resolution, quarterly business reviews, feature requests, and cross-functional improvements. Partners with account executives and success consultants while identifying upsell opportunities and ensuring customers realize product value.

The role involves programming in Python, utilizing Ansible, and working with Openstack services and REST APIs, along with Shell scripting.

Develops new commercial and commercial real estate lending business, structures and closes loans, and manages an existing commercial loan portfolio. Analyzes credit and financial information, prepares financing proposals, oversees loan documentation and funding, and handles renewals, modifications, collections, and monitoring. Sells deposit and treasury management products while referring clients to wealth management and retail banking services. Builds relationships with customers, professionals, community organizations, and internal teams.