Staff Quality Assurance Engineer
Job Title: Staff Quality Assurance Engineer
Level: 6
Work Location: Austin, TX
Reports to: CTO
Salary Range: $150,000 - $175,000
About Grocery TV
Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. We manage the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com.
About the Role
Grocery TV is hiring a Sr QA Engineer II to own quality across our software platforms - from hands-on testing to the processes and culture that keep our QA function running smoothly. This role blends individual contributor testing work with process ownership, cross-functional coordination, and team growth. Beyond finding and documenting bugs, this person will be a champion for quality across the company - helping Product, Engineering, and Support each understand and own their part in the quality process, rather than treating QA as a final checkpoint owned by one person.
Responsibilities
- Own end-to-end manual test planning and execution across multiple software platforms (functional, regression, exploratory, and edge-case/boundary testing).
- Design, document, and continuously improve QA processes - including bug triage workflows, priority frameworks, and support rotation structures.
- Serve as the primary QA liaison to Engineering and Product stakeholders, clarifying requirements and translating them into test coverage.
- Drive quality culture across the company - helping Product, Engineering, and Support teams understand and take ownership of their role in the quality process, rather than treating QA as a single point of responsibility.
- Coordinate the release process, ensuring release procedures are followed and serving as the final QA gate for go/no-go decisions.
- Provide regular testing status reports to stakeholders across Product, Engineering, and leadership.
- Validate functionality across different configurations, settings, and environments, including feature-flag-driven behavior.
- Experience with mobile/hardware testing, including Android Studio and ADB commands, firmware updates, and hardware certification processes.
- Collaborate with Engineering on CI/CD pipelines (GitHub Actions or similar), understanding build/deploy status as it relates to test cycles.
- Generate or coordinate test assets/media as needed to support test scenarios.
- Lead bug triage meetings, keeping them lean and actionable; prioritize issues by impact.
- Write and maintain structured test scenarios and defect documentation in relevant tools (e.g., Linear, Google Sheets).
- Ensure defects are logged clearly, with distinct root causes tracked as separate, actionable tickets.
Requirements
- 8+ years of software QA experience, with demonstrated ownership of QA process design (not just execution).
- Experience leading or facilitating bug triage and prioritization frameworks.
- Track record of influencing quality culture and practices beyond their own team - getting buy-in from Product, Engineering, and Support.
- Strong experience with bug tracking tools (Linear, Jira, or similar) and structured test documentation.
- Experience writing clear process documentation for cross-functional audiences.
- Proven track record of cross-functional collaboration with Engineering and Product.
- Excellent written and verbal communication skills.
- Familiarity with AI coding/agent tools (e.g., Claude Code, Cursor, or similar) used as an AI QA Operator - to populate test cases and drive end-to-end test coverage.
- Familiarity with CI/CD pipelines (e.g., GitHub Actions).
Nice to Have
- Test automation experience (Playwright, Selenium, Appium).
- Experience using AI agents to improve UI and API regression coverage.
- Experience hiring or mentoring QA team members.
- Experience with diagramming/process tools (e.g., draw.io, Mermaid) for workflow documentation.
Interview Process
- Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
- Introduction to Hiring Manager: Meet with the hiring manager virtually to share your background, learn about the role, and align on logistics.
- Technical Interview: Visit our office in-person or remotely for a technical interview that relates to the role. You’ll respond to a prompt, and our team will ask questions to better understand your skillset.
- Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss team collaboration. This is a perfect opportunity for you to ask us questions, too!
- Virtual Leadership Interview: Lastly, all candidates have a final interview with a member of the leadership team. This conversation gives you the opportunity to reflect on the interview process and affirm this is the right role for you.
Why Grocery TV?
- 100% medical, dental, and vision coverage
- $1,200 annual HSA match
- $1,000 annual learning & development budget
- Unlimited PTO
- 12 weeks of parental leave for all new parents
- Hybrid work model: three days in office per week (Monday/Wednesday/Friday)
- Monthly DoorDash lunch stipend
- $500 home office setup stipend
Awards & Recognition
BuiltIn Best Places to Work 2026
Best Place for Working Parents 2026
Skills Required
- 8+ years of software QA experience with demonstrated ownership of QA process design
- Experience leading or facilitating bug triage and prioritization frameworks
- Track record of influencing quality culture and practices across Product, Engineering, and Support
- Strong experience with bug tracking tools such as Linear, Jira, or similar, and structured test documentation
- Experience writing clear process documentation for cross-functional audiences
- Proven cross-functional collaboration with Engineering and Product
- Excellent written and verbal communication skills
- Familiarity with AI coding or agent tools such as Claude Code or Cursor for QA test-case generation and end-to-end coverage
- Familiarity with CI/CD pipelines such as GitHub Actions
- Test automation experience with Playwright, Selenium, or Appium
- Experience using AI agents to improve UI and API regression coverage
- Experience hiring or mentoring QA team members
- Experience with diagramming or process tools such as draw.io or Mermaid
What the Team is Saying
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Grocery TV Compensation & Benefits Highlights
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Healthcare Strength — Employee health coverage is described as fully employer‑paid for medical, dental, and vision, with added supports like EAP/mental‑health resources, fertility benefits, and an HSA with an employer contribution. Life and disability insurance are also covered, rounding out a strong core package.
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Parental & Family Support — Paid parental leave is offered for all parents and is cited as 12–16 weeks across current materials, alongside fertility benefits, childcare support, and a return‑to‑work program. These elements indicate meaningful backing for family needs across different life stages.
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Fair & Transparent Compensation — Pay is presented as benchmarked above market with open salary bands and a clear leveling framework, paired with equity grants at milestones. This structure signals an emphasis on clarity, fairness, and long‑term alignment.
Grocery TV Insights
What We Do
Grocery TV is the leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize their stores and drive incremental revenue, while upholding a high-quality shopper experience. Grocery TV handles the complexities of operating an in-store media network so retailers can focus on what they do best—serving their customers. Reaching 1 in 4 Americans across nearly 6,000 stores, Grocery TV connects brands with real shoppers where nearly 90% of purchases take place. For more information, visit www.grocerytv.com.
Why Work With Us
Our team thrives on growth, collaboration, and open dialogue. We value learning through development opportunities, regular feedback, and candid conversations. Leadership encourages fresh ideas and provides full transparency on financials and salaries because we believe that removing these barriers helps nurture a more equitable working environment.
Gallery
Grocery TV Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We embrace a hybrid work model, encouraging 3 days in the office each week. We value flexibility and want our teammates to find the right balance that works for their unique needs and helps them thrive both in and out of work.
