Cargill Jobs

Sr. Consultant, I&O Operations, MIM

Cargill

Sr. Consultant, I&O Operations, MIM

Posted 3 Hours Ago

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Bengaluru, Bengaluru Urban, Karnataka, IND

In-Office

Senior level

Food • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • Industrial

Reimagining what's possible for food and agriculture

The Role

Lead infrastructure monitoring, troubleshoot and resolve complex network and hosting issues, perform protocol analysis, manage incidents, configure and deploy hardware/software, develop automation scripts, maintain backup and disaster recovery plans, collaborate with vendors and teams, document issues, and lead IT projects and upgrades.

Summary Generated by Built In

Job Purpose and Impact

The Senior Professional, Operations job maintains the smooth operation of the organization's infrastructure by performing complex tasks, including monitoring systems, troubleshooting issues, and implementing security measures. With minimal supervision, this job resolves network issues, handles incidents, and conducts protocol analysis to ensure proper communication between network devices. This job collaborates with vendors and internal teams to document complex network and infrastructure issues and implement security measures to protect the network infrastructure.

Key Accountabilities

MONITORING INFRASTRUCTURE PERFORMANCE: Leads network performance monitoring to maintain smooth and efficient operations, applying tools to track network traffic, identify issues, and ensure optimal performance.
TROUBLESHOOTING & RESOLVING ISSUES: Diagnoses and resolves complex network and hosting problems affecting routers, switches, servers, and communication circuits, including performing root cause analysis and implementing solutions to prevent future occurrences.
INCIDENT MANAGEMENT: Leads monitoring and responding to network and hosting incidents, outages, and performance alerts, including categorizing issues, and facilitating with technical teams for timely resolution.
PROTOCOL ANALYSIS: Performs complex protocol analysis to troubleshoot network issues and sustain proper communication between network devices.
CONFIGURATION & DEPLOYMENT: Configures and deploys new hardware and software while ensuring compatibility with existing systems, including setting up servers, network devices, and other infrastructure components.
COLLABORATION & COMMUNICATION: Partners with vendors, third party service providers, and internal teams to resolve complex network issues and improve network performance, providing effective and efficient communication, coordination and timely updates.
DOCUMENTATION & REPORTING: Validates the documentation of network issues, resolutions, and performance trends, reviews and provides reports to stakeholders to inform decision making and improve network operations.
BACKUP & DISASTER RECOVERY: Develops and maintains backup and disaster recovery plans to ensure data integrity and availability in case of system failures or data loss.
PROJECT MANAGEMENT: Leads information technology projects, such as system upgrades, migrations, and new implementations, delivering projects on time and within budget.
AUTOMATION & SCRIPTING: Develops automation scripts and tools to streamline infrastructure management tasks and improve operational efficiency.

Qualifications

Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.

Skills Required

Minimum 4 years of relevant work experience (typically 5+ years)
Experience monitoring network infrastructure, servers, and hosting environments
Experience troubleshooting routers, switches, servers, and communication circuits
Experience with incident management and root cause analysis
Experience performing protocol analysis to troubleshoot network issues
Experience configuring and deploying hardware and software infrastructure components
Experience developing automation scripts and infrastructure management tools
Experience developing and maintaining backup and disaster recovery plans
Experience leading IT projects such as upgrades, migrations, and implementations

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The Company

HQ: Wayzata, MN

155,000 Employees

Year Founded: 1865

What We Do

We are a family company providing food, ingredients, agricultural solutions and industrial products to nourish the world in a safe, responsible and sustainable way. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials— from eggs to edible oils, salt to skincare, feed to flooring. By providing customers with products that are vital for living, we help businesses grow, communities prosper and consumers live well in their daily lives.

Why Work With Us

The decision to join Cargill can open the door to a world of possibility. As part of our Digital, Technology & Data team, you’ll get to be part of a large and diverse group full of unique perspectives united by a common, higher purpose while building a rewarding career full of opportunity, growth and the satisfaction of knowing your work matters.