Consultant, I&O Operations

Posted 2 Hours Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Junior
Food • Greentech • Logistics • Sharing Economy • Transportation • Agriculture • Industrial
Reimagining what's possible for food and agriculture
The Role
Monitor and maintain network and infrastructure performance, troubleshoot routers/switches/servers, respond to incidents, perform protocol analysis, configure and deploy hardware/software, maintain backup and disaster recovery plans, document issues and reports, collaborate with vendors and teams, co-lead IT projects, and develop automation scripts to improve operations.
Summary Generated by Built In
Job Purpose and Impact
  • The Professional, Operations job maintains the smooth operation of the organization's infrastructure by performing moderately complex tasks, including monitoring systems, troubleshooting issues, and implementing security measures. With limited supervision, this job resolves network issues, responds and handles incidents, and conducts protocol analysis to ensure proper communication between network devices. This job collaborates with vendors and internal teams to document moderately complex network and infrastructure issues and implement security measures to protect the network infrastructure.

Key Accountabilities
  • MONITORING INFRASTRUCTURE PERFORMANCE: Monitors network performance to maintain smooth and efficient operations, applying tools to track network traffic, identify issues, and maintain optimal performance.
  • TROUBLESHOOTING & RESOLVING ISSUES: Diagnoses and resolves moderately complex network and hosting problems affecting routers, switches, servers, and communication circuits, including performing root cause analysis and implementing solutions to prevent future occurrences.
  • INCIDENT MANAGEMENT: Monitors and responds to network and hosting incidents, outages, and performance alerts, including categorizing issues and coordinating with technical teams for timely resolution.
  • PROTOCOL ANALYSIS: Performs moderately complex protocol analysis to troubleshoot network issues and sustain proper communication between network devices.
  • CONFIGURATION & DEPLOYMENT: Partners to configure and deploy new hardware and software while ensuring compatibility with existing systems, including setting up servers, network devices, and other infrastructure components.
  • COLLABORATION & COMMUNICATION: Partners with vendors, third party service providers, and internal teams to resolve moderately network issues and improve network performance, providing effective and efficient communication, coordination and timely updates.
  • DOCUMENTATION & REPORTING: Documents network issues, resolutions, and performance trends, and provides reports to senior technical personnel and stakeholders to inform decision making and improve network operations.
  • BACKUP & DISASTER RECOVERY: Maintains and partners to develop backup and disaster recovery plans to ensure data integrity and availability in case of system failures or data loss.
  • PROJECT MANAGEMENT: Co-leads information technology projects, such as system upgrades, migrations, and new implementations, delivering projects on time and within budget.
  • AUTOMATION & SCRIPTING: Partners to develop automation scripts and tools to streamline infrastructure management tasks and improve operational efficiency.

Qualifications
  • Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.

Skills Required

  • Minimum 2 years of relevant work experience
  • Monitor infrastructure and network performance using monitoring tools
  • Troubleshoot and resolve issues affecting routers, switches, servers, and circuits
  • Incident management and outage response experience
  • Protocol analysis (packet capture/analysis) experience
  • Configuration and deployment of network and infrastructure hardware/software
  • Backup and disaster recovery planning and maintenance
  • Automation and scripting to streamline infrastructure tasks
  • Ability to document incidents, resolutions, and performance trends
  • Collaboration with vendors, third-party providers, and internal teams
  • Project participation or co-lead on IT upgrades, migrations, or implementations

What the Team is Saying

Gaby
Landon
Navita
William Orgertrice
Kayode D.
Patricia
Heather W.
Kristen K.
Shrey B.
Madhuri P.
William Orgertrice
Navita S.
Heather W.

Cargill Compensation & Benefits Highlights

  • Retirement Support Two-layer retirement program combines a 401(k) match (100% on the first 3%, 50% on the next 2%) with an employer-funded Employee Retirement Account of roughly 2.5–7% based on age and service. Match is delivered quarterly in company stock and the ERA adds long-term value through additional employer contributions.
  • Leave & Time Off Breadth PTO starts at 15 days and scales to 30 days with tenure, governed by a clear June 1–May 31 cycle. This structured ladder provides predictable time away as service grows.
  • Parental & Family Support Paid family leave offers up to 6 weeks to bond with a new child and 4 weeks to care for a family member or qualifying military needs. Additional supports such as Bright Horizons childcare solutions and Milk Stork reinforce family care.

Cargill Insights

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The Company
HQ: Wayzata, MN
155,000 Employees
Year Founded: 1865

What We Do

We are a family company providing food, ingredients, agricultural solutions and industrial products to nourish the world in a safe, responsible and sustainable way. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials— from eggs to edible oils, salt to skincare, feed to flooring. By providing customers with products that are vital for living, we help businesses grow, communities prosper and consumers live well in their daily lives.

Why Work With Us

The decision to join Cargill can open the door to a world of possibility. As part of our Digital, Technology & Data team, you’ll get to be part of a large and diverse group full of unique perspectives united by a common, higher purpose while building a rewarding career full of opportunity, growth and the satisfaction of knowing your work matters.

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Cargill Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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HQCargill Office Center
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Atlanta, GA
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Bengaluru, Karnataka
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