MetLife Jobs

Sr. Associate

MetLife

Sr. Associate

Posted 11 Hours Ago

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Noida, Gautam Buddha Nagar, Uttar Pradesh, IND

Hybrid

Senior level

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics

At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.

The Role

Maintain and validate provider records across multiple internal systems, research and resolve discrepancies between claims and referral systems, update logs and data accurately, coordinate escalations with specialists, and support claim processing while meeting data-entry, communication, and quality standards.

Summary Generated by Built In

Description and Requirements
Job Responsibility

Create, update, and maintain provider records in internal systems
Conduct research in multiple systems to resolve the discrepancies in provider information (submitted Claims vs referral systems)
Utilizes multiple mainframes, Dental applications, PC, and Internet based systems
Validate/ update provider information (billing and rendering) for accuracy, completeness and eligibility according to established guidelines to support claim processing
Efficiently update system logs basis the call / action taken
Efficiently access and navigate multiple applications to gather and assess information
Efficiently coordinate with process specialist in prescribed scenarios i.e.
Any other essential function that may occur from time to time as directed by the Supervisor
Perform these responsibilities in a consistent, professional manner while exercising strong verbal, written, and high-quality service skills

Essential Functions:

Good written and oral communication skills
Good analytical skills to be able to analyze
English language skill - should be able to read, comprehend and write correctly
Should be comfortable working on 2 to 3 computer screens
Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy)
Ability to research & take decision to resolve problem
Prefer to have knowledge of Insurance principles in relation to the US Insurance industry
Knowledge about US Culture. Strong organizational skills
Demonstrate ability to work independently and in a team environment
Self-disciplined and results oriented, ability to multitask
Must be open to work in rotational shifts X 5 days work from office

Technical/Soft Skills

Good computer navigation skills
Excellent Keyboarding and data entry speed
Multi-tasking, Knowledge of Insurance principles in relation to the US Insurance industry is preferred
Knowledge about US Culture is preferred
Typing speed test is required
Good Communication skills
Probing, problem-solving and interpersonal skills
Escalate issues if required
Data gathering ability/ Eye for detail
Team work/ Managing Self / Adaptability
Ability to work successfully in production driven environment
Adaptability to change
Ability to work on routine/standardized transactions
Excellent written & verbal communication skills
Strong customer satisfaction focus
Positive mindset and willingness to learn
Ability to work with autonomy

About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

Skills Required

Good written and oral communication skills
Good analytical skills and ability to research and resolve problems
English reading, comprehension, and writing proficiency
Comfortable working on 2 to 3 computer screens
Keyboarding and data entry speed minimum 30 WPM with 90% accuracy
Typing speed test required
Ability to work independently and in a team, multitask, and be results oriented
Open to work rotational shifts and 5 days from office
Knowledge of US insurance principles (preferred)
Knowledge about US culture (preferred)

What the Team is Saying

MetLife Compensation & Benefits Highlights

Retirement Support — Retirement benefits combine a 401(k) with company match and a company‑funded cash‑balance pension. This uncommon pairing strengthens long‑term security.
Parental & Family Support — Family supports include paid parental leave, adoption assistance, caregiving resources, fertility coverage, and practical travel supports for nursing parents. These provisions go beyond core insurance to address real‑world family needs.
Leave & Time Off Breadth — Time away includes a minimum of 22 days of PTO annually and a paid volunteer day, alongside bereavement and other leave options. This breadth provides meaningful flexibility for rest and life events.

Learn more about MetLife's Compensation & Benefits →

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The Company

HQ: New York, NY

43,000 Employees

Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible