Platform Operations Coordinator

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Boston, MA, USA
Hybrid
Information Technology • Productivity • Professional Services • Software
RapDev helps customers become leaders in the race to deploy code faster as they upscale their operations.
The Role

About RapDev:

We specialize in engineering the most progressive Datadog and ServiceNow environments. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across organizations of all sizes.

We are seeking a highly organized and proactive Platform Operations Coordinator to support our CEO’s Chief of Staff. This is a fantastic opportunity for a motivated self-starter to grow within a dynamic tech company while gaining hands-on exposure to executive-level operations. You'll play a key role in keeping our leaders focused, informed, and effective.

This role will be based in our Boston office, with an expectation of coming into the office five days a week.

What you’ll do:

  • Calendar & Schedule Management: Coordinate and manage complex calendars for one or more executives, including scheduling meetings, calls, and travel across multiple time zones.

  • Travel Coordination: Arrange domestic and international travel, including flights, accommodations, ground transportation, and itineraries.

  • Meeting Preparation: Prepare meeting materials, take detailed notes, and track follow-up action items to ensure nothing falls through the cracks.

  • Event Coordination: Support planning for off-site events, company events, and executive-level meetings.

Who you are:

  • 1–3 years of experience in an administrative, coordinator, or executive support role

  • Ability to travel up to 25% and flexibility to attend evening/weekend events

  • Exceptional organizational skills with strong attention to detail

  • Excellent written and verbal communication skills

  • Proficiency with Google Workspace (Gmail, Calendar, Docs, Sheets) and/or Microsoft 365

  • Ability to manage competing priorities in a fast-paced environment

  • High level of discretion and professionalism when handling confidential information

  • Strong problem-solving mindset and a "figure it out" attitude

  • Familiarity with tools such as Slack, Notion & Zoom

Compensation:

  • Base Salary: $60,000-$75,000 annually, depending on experience

Benefits:

  • 100% Employee Healthcare Coverage (Medical, Dental & Vision)

  • Retirement Plan (5% 401k Match, IRA)

  • Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)

  • Parental Leave

  • Fitness & Commuter Subsidies available

  • Equity

  • SL & LT Disability

RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

What the Team is Saying

Erik
Tameem
Lyndsey
Mitch
Nadège

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The Company
HQ: Boston, MA
130 Employees
Year Founded: 2019

What We Do

We help customers of all sizes transform into true DevOps organizations. We've taken several customers from deploying applications once a month to hundreds of times a day. We're a team of experienced ServiceNow Wizards and passionate SRE's contributing to the open-source community, who have built multiple enterprise-scale CI/CD pipelines and integrations to help your organization build velocity in your release cycle. We specialize in helping organizations go through a full transformation of their Development and engineering teams, allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tool integrations to Culture and Organizational changes.

Why Work With Us

We believe in customer-centric relationships built on transparency, flexibility, and innovative problem-solving. We like to work on cool tech and solve interesting problems. We’re fast paced, but not at the expense of quality work. And we’re competitive – but only at our weekly poker game nights.

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RapDev Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQBoston, MA
Our office is located in the heart of the Back Bay area in Boston. Back Bay is a great mixture of old and new with many established companies at every corner but with tech start-ups like us right next to them. We are conveniently located on Boylston street which makes us a short walk to most trains.

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