At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Develop and support integration solutions using IBM App Connect Enterprise and Azure. Responsibilities include participating in the SDLC, designing APIs and middleware services, analyzing requirements, conducting design and code reviews, supporting QA and UAT, troubleshooting production issues, documenting solutions, and contributing to CI/CD operations. The role also requires stakeholder collaboration, adherence to IT controls, and delivery across multiple projects.
Summary Generated by Built In
Description and Requirements
The Opportunity
The Software/Platform Engineer (IBM ACE/IIB & Azure) is responsible for designing, developing, and supporting enterprise integration solutions and APIs that enable seamless business and technology experiences across the EMEA region. This role contributes to MetLife's New Frontier strategy by delivering innovative, scalable, and secure middleware solutions using IBM App Connect Enterprise (ACE), Microsoft Azure, and modern integration technologies.
Guided by our purpose, Always with you, building a more confident future, and our New Frontier strategy, this role offers the opportunity to work on business-critical integrations, API-driven solutions, and cloud-enabled technologies that directly support customer and employee experiences. The successful candidate will play a key role in transforming digital capabilities, modernizing integrations, and driving operational excellence across MetLife's technology landscape.
Key Responsibilities
Required Qualifications
Preferred Qualifications
#BI-Hybrid
The Opportunity
The Software/Platform Engineer (IBM ACE/IIB & Azure) is responsible for designing, developing, and supporting enterprise integration solutions and APIs that enable seamless business and technology experiences across the EMEA region. This role contributes to MetLife's New Frontier strategy by delivering innovative, scalable, and secure middleware solutions using IBM App Connect Enterprise (ACE), Microsoft Azure, and modern integration technologies.
Guided by our purpose, Always with you, building a more confident future, and our New Frontier strategy, this role offers the opportunity to work on business-critical integrations, API-driven solutions, and cloud-enabled technologies that directly support customer and employee experiences. The successful candidate will play a key role in transforming digital capabilities, modernizing integrations, and driving operational excellence across MetLife's technology landscape.
Key Responsibilities
- Lead the design, development, and implementation of enterprise integration and API solutions using IBM ACE/IIB and related middleware technologies.
- Create scalable, secure, and reusable integration services, APIs, data mappings, and technical documentation to support business processes.
- Oversee system integrations, code reviews, design reviews, and adherence to architectural standards and IT control policies.
- Manage stakeholder relationships, project expectations, production support activities, and issue resolution across multiple workstreams.
- Develop solutions using IBM ACE, ESQL, Java, Web Services, Linux, Spring Boot, Tomcat, SQL databases, and Azure-based technologies.
- Coordinate with business owners, architects, QA, UAT, and cross-functional teams throughout all phases of the Software Development Life Cycle (SDLC).
- Support CI/CD pipeline implementation, DevOps practices, Agile delivery methodologies, and continuous service improvement initiatives.
- Troubleshoot production issues and ensure timely resolution while maintaining system stability and performance.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience.
- Strong experience designing and developing APIs and integration solutions using Enterprise Service Bus (ESB) and middleware platforms, particularly IBM App Connect Enterprise (ACE) v11+ / IBM Integration Bus (IIB).
- Hands-on expertise with ESQL, Java, Web Services, Linux, SQL databases, Spring Boot, and Tomcat.
- Experience defining and analyzing requirements, including use cases, API specifications, Swagger/OpenAPI documentation, and data mapping artifacts.
- Experience working in Agile and DevOps environments, including CI/CD pipeline support and operations.
- Proficiency with collaboration and delivery tools such as Jira, Azure DevOps, or similar platforms.
- Strong analytical, problem-solving, and troubleshooting capabilities.
- Excellent communication skills with the ability to explain complex technical and business concepts to diverse stakeholders.
- Demonstrated ability to collaborate effectively in global, multicultural, and fast-paced environments.
- Self-motivated, detail-oriented, accountable, and capable of managing multiple priorities simultaneously.
Preferred Qualifications
- 5+ years of experience in enterprise integration, API development, and middleware technologies.
- IBM ACE/IIB Certification.
- Experience developing and deploying solutions in Microsoft Azure or other cloud environments.
- Experience with Agile project management and DevOps tools, including Jira and Azure DevOps.
- Insurance industry experience or knowledge of insurance business processes.
- Proven ability to balance technical innovation with business value delivery.
- Strong stakeholder management, teamwork, and collaboration skills.
- Demonstrated passion for continuous learning, innovation, and technology transformation.
#BI-Hybrid
Skills Required
- Bachelor’s degree in Computer Science or equivalent
- Strong experience designing and developing APIs using ESB or middleware platforms
- Hands-on experience with IBM ACE version 11 or later
- Strong hands-on experience with relational and SQL databases
- Experience with Linux, ESQL, Java, JavaScript, Web Services, Tomcat, Spring Boot, and JavaScript libraries
- Experience defining and analyzing requirements, including use cases, data mapping artifacts, and Swagger documentation
- Experience in Agile and DevOps methodology environments
- Ability to support CI/CD pipeline setup and operations
- Strong analytical, problem-solving, organizational, communication, and stakeholder-management skills
- Ability to work collaboratively in a global, multicultural, and fast-paced environment
- Ability to manage multiple small- to medium-scale projects in parallel
- Cloud development experience, particularly in Microsoft Azure
- Insurance industry experience
- IBM IIB or ACE certification
- Experience with Jira and Azure DevOps
What the Team is Saying
Chelsea
Senior Threat Response Engineer
Nick
Assistant Vice President, Developer Platforms
Naren
AVP, Business Analytics
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Laura
Director, Artificial Intelligence
Bill
EVP & Head of Global Technology and Operations
Jing Huang
Software Platform Engineer
Sara Strauch
Portfolio Specialist, Emerging Markets
Dan Xiao
Principal Software Engineer
Cara Mootz
Senior Long-Term Disability (LTD) Claims Specialist
Cara Mootz
Senior Long-Term Disability (LTD) Claims Specialist
Naren Peri
Head of Data and Analytics, Hyderabad
Patricia Hixson
Senior Customer Care Advocate
Jing Huang
Software Platform Engineer
Samantha Heron
VP Global Head of HR Business Controls
Pete Clarke
ADA Unit Leader
Erica Provido
Assistant Vice President
Rene Rivera
Senior Full Stack Software Engineer
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MetLife Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is frequently described as robust, spanning medical, dental, vision, prescription benefits, and targeted programs for chronic or complex conditions. Feedback suggests access to multiple plan types, wellness resources, and expert second opinions strengthens the overall package.
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Retirement Support — The combination of a 401(k) match and a company-funded pension is considered a standout element of total compensation. Feedback suggests this long-term security materially boosts perceived value beyond base salary alone.
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Parental & Family Support — Paid parental leave, caregiving resources, and backup child and elder care are highlighted alongside family-building and fertility support. Feedback suggests these programs meaningfully complement standard benefits to support work-life needs.
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The Company
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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MetLife Teams
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About our Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
Typical time on-site:
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