Senior Revenue Operations Business Partner, Americas

Posted 5 Days Ago
Be an Early Applicant
São Paulo, BRA
Hybrid
Senior level
Artificial Intelligence • Productivity • Sales • Software
Shaping the way the world works.
The Role
The role involves strategic advisory for partnerships, conflict management, operational governance, pipeline excellence, and cross-functional alignment to drive revenue performance in the Americas.
Summary Generated by Built In
Description

We’re looking for a Revenue Operations Business Partner to join our team! In this role, you’ll be the strategic engine behind our Partnerships & Alliances leaders in North America and Latin America. You will act as the bridge between our Channel Partners and internal Sales teams, shaping data-driven decisions, optimizing ecosystem strategies, and ensuring operational excellence across both regions.

About The Role

What you’ll do

  • Strategic Advisory: Partner with NAM and LATAM Partner Leaders to drive performance through data-backed insights, partner segmentation, and regional market strategy.
  • RoE & Conflict Management: Define and govern the Rules of Engagement (RoE) between Partners and Direct Sales to ensure a seamless co-selling experience and minimize channel conflict.
  • Operational Governance: Maintain a clean cadence of monthly and quarterly business reviews (MBRs/QBRs) and ensure governance across the partner lifecycle.
  • Pipeline & Forecast Excellence: Support partner forecasting and pipeline health reviews, providing actionable insights into partner-sourced vs. partner-influenced revenue.
  • Cross-Functional Alignment: Collaborate with Sales Ops, Marketing, and Finance to ensure partner initiatives align with the broader company growth vision.
  • Insights & Tooling: Own the dashboards, partner portals, and business tools that track Partner KPIs (e.g., deal registration, certification rates, and partner-led velocity).
Requirements
  • Experience: 5+ years in Revenue Operations, Sales Ops, or Channel Ops (B2B SaaS experience is a must).
  • Partner DNA: Proven success partnering with Channel/Partner leaders and an understanding of the nuances of indirect sales motions.
  • Analytical Rigor: Advanced proficiency in Salesforce (PRM experience is a plus), Excel/Google Sheets, and BI tools like Looker or Tableau.
  • The "Human" Element: Strong communication and mediation skills—you can navigate the "grey areas" of Sales vs. Partner conflict with data and diplomacy.
  • Bilingual Advantage: Fluency in English is required; proficiency in Spanish or Portuguese is strongly preferred given the LATAM scope.
  • Execution Mindset: A proactive approach to "keeping the house in order," ensuring that reporting is accurate and cadences are never missed.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

Please note that this is a hybrid position of 3 days/week in our Sao Paolo, Brazil office

#LI-HYBRID

Skills Required

  • 5+ years in Revenue Operations, Sales Ops, or Channel Ops
  • Proven success partnering with Channel/Partner leaders
  • Advanced proficiency in Salesforce, Excel/Google Sheets, and BI tools like Looker or Tableau
  • Strong communication and mediation skills
  • Fluency in English; proficiency in Spanish or Portuguese preferred

What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado

monday.com Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes medical, dental, and vision, with mental‑health support through counseling sessions and recent mentions of fertility support in the U.S.
  • Leave & Time Off Breadth PTO spans roughly 16–22 days by tenure with about 80 hours of paid sick time, alongside notable paid parental leave and adoption assistance.
  • Retirement Support A 401(k) is provided with a company contribution regardless of employee contribution, offering straightforward retirement support.

monday.com Insights

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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
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