At monday.com, we are committed to excellence and innovation, and we infuse creativity into every aspect of our work to craft memorable customer experiences. Joining our global CX department means embracing a dynamic role that transcends traditional support. As we continue to expand, we are looking for dynamic individuals to become integral members of our team.
monday.com
Teams at monday.com
Customer Experience
Recently posted jobs
Artificial Intelligence • Productivity • Sales • Software
Lead org-wide adoption of AI across 100+ Product Managers by defining AI-for-Product strategy, launching high-value AI workflows, enabling adoption through playbooks and training, partnering cross-functionally, establishing responsible AI guardrails, and measuring impact to iterate and scale.
Artificial Intelligence • Productivity • Sales • Software
Manage a portfolio of mid-market SaaS customers to drive adoption, retention, renewals, and expansion. Identify and execute upsell/cross-sell opportunities, run outbound campaigns, own the full sales cycle, and deliver high-touch relationship management and account planning to maximize customer value.
Artificial Intelligence • Productivity • Sales • Software
Lead company-wide monitoring of monday.com's business funnel, build and maintain dashboards, investigate funnel issues with cross-functional partners, set reporting protocols, mentor junior analysts, and drive data-informed decisions for leadership.
