At monday.com, we are committed to excellence and innovation, and we infuse creativity into every aspect of our work to craft memorable customer experiences. Joining our global CX department means embracing a dynamic role that transcends traditional support. As we continue to expand, we are looking for dynamic individuals to become integral members of our team.
monday.com
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Customer Experience
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Artificial Intelligence • Productivity • Sales • Software
Own the full sales cycle for mid-market SaaS customers, including relationship building, solution positioning, negotiation, contracting, and customer ROI development. Manage complex deals with multiple stakeholders, coordinate cross-functional support, serve as an escalation point, and help customers maximize the value of monday.com. Success requires consultative selling, strong communication and negotiation skills, independent execution, collaboration, and consistent quota overachievement.
Artificial Intelligence • Productivity • Sales • Software
Own the full sales cycle for mid-market customers in France, from territory mapping and outbound prospecting through negotiation, contracting, and closing. Build trusted relationships with stakeholders, understand business challenges, connect monday.com’s platform to customer ROI, exceed quotas, identify expansion opportunities, and coordinate cross-functional support. The role requires consultative selling, complex deal management, strategic digital transformation experience, strong communication, negotiation skills, and native-level French fluency.
Artificial Intelligence • Productivity • Sales • Software
Partners with enterprise customers to understand operational challenges, design and deploy scalable workflows, build prototypes and automation, and lead technical onboarding. Owns integrations, SSO, SCIM, security configuration, troubleshooting, documentation, and training. Collaborates with Product, Engineering, and AI teams to convert customer needs into platform capabilities while serving as a trusted technical advisor.
