At monday.com, we are committed to excellence and innovation, and we infuse creativity into every aspect of our work to craft memorable customer experiences. Joining our global CX department means embracing a dynamic role that transcends traditional support. As we continue to expand, we are looking for dynamic individuals to become integral members of our team.
monday.com
Teams at monday.com
Customer Experience
Recently posted jobs
Artificial Intelligence • Productivity • Sales • Software
Perform hands-on preventive and corrective maintenance and troubleshooting for building systems (HVAC, UPS, fire/sprinkler, pumps). Monitor inspections and PM schedules, manage service requests and CMMS, coordinate vendors and contractors, maintain inventory, support daily site operations, lead maintenance activities, and ensure safety, policy compliance, and high service levels for employees.
Artificial Intelligence • Productivity • Sales • Software
Lead and develop a team of high-touch Customer Success Managers for Mid-Market and Enterprise accounts. Drive retention and growth, build scalable CS processes and tooling, forecast retention risk, run business reviews, collaborate on account plans with cross-functional partners, and refine the Customer Success roadmap to improve adoption, engagement, and long-term customer value.
Artificial Intelligence • Productivity • Sales • Software
Lead and develop a high-touch Customer Success team for Enterprise and Mid-Market accounts. Set vision, build scalable processes, drive retention and growth, execute account planning and business reviews, own retention forecasts, and collaborate cross-functionally to shape CS strategy and tools.
