At monday.com, we are committed to excellence and innovation, and we infuse creativity into every aspect of our work to craft memorable customer experiences. Joining our global CX department means embracing a dynamic role that transcends traditional support. As we continue to expand, we are looking for dynamic individuals to become integral members of our team.
monday.com
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Customer Experience
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Artificial Intelligence • Productivity • Sales • Software
Manage and grow a portfolio of channel partners in France, drive partner-led sales and strategic accounts, set and deliver partner targets, monitor and optimise partnership performance, collaborate cross-functionally, evaluate partnership ROI, and travel to partner/customer sites as needed.
Artificial Intelligence • Productivity • Sales • Software
Serve as a technical Customer Success lead driving AI-led transformation and product adoption. Consult on architecture, integrations, and change management; run technical workshops; use product usage data to drive expansion; represent customer technical needs to Product and Engineering; collaborate cross-functionally to enable scalable solutions and revenue growth.
Artificial Intelligence • Productivity • Sales • Software
Senior Technical Customer Success Manager who partners with B2B clients to drive AI-led product adoption and business transformation. Consults on AI use cases, architecture, integrations, and change management; runs technical workshops, leverages usage data to drive expansion, and represents customer technical needs to Product and Engineering. Collaborates cross-functionally to identify upsell opportunities and scale mission-critical workflows on the monday.com platform.
