Senior Knowledge Specialist, GMA (Medical Cybersecurity)

Posted Yesterday
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Shanghai, Shanghai Municipality, Shanghai, CHN
Hybrid
Senior level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
Our mission is to make the world a safer, more secure and sustainable place.
The Role
Leads global medical device cybersecurity regulatory intelligence, research, training, customer advisory support, and compliance services. Monitors regulations and standards across international markets, develops reports and educational content, advises on certification and market access, mentors team members, and supports business development involving cybersecurity, AI, data governance, connected health, and SaMD regulations.
Summary Generated by Built In
JOB DESCRIPTION
You are responsible for developing and maintaining deep expertise in global medical device cybersecurity regulations, standards, guidance documents, and conformity assessment requirements. The individual will monitor regulatory changes, interact with authorities and industry stakeholders, contributes to business growth initiatives, and lead complex research projects, represent GMA as a cybersecurity knowledge leader, and provide advisory support for customer engagements related to regulatory compliance and market access.
The role drives the creation of regulatory intelligence content, customized research studies, training materials, customer-facing reports, and strategic insights covering cybersecurity requirements across regions including North America, Europe, Asia-Pacific, Latin America, and the Middle East, etc.
This position also contributes to the expansion of GMA knowledge services in cybersecurity, artificial intelligence, data governance, connected health technologies, software as a medical device (SaMD), and emerging digital health regulations. The individual is expected to build strong relationships with authorities, industry associations, and internal technical experts to strengthen UL's market leadership in medical cybersecurity services.
RESPONSIBILITIES
Demonstrate the ability to complete core daily tasks cross multiple regulations, countries, such as:
  • Publishing high-quality news and delivering accurate and valuable research report with a high level of quality and within required timelines
  • Maintaining data
  • Updating relevant internal files trackers and related resources

Develop and deliver internal and external training programs on medical cybersecurity requirements.
Provide mentorship, coaching, and technical guidance to team members.
Monitor and research global medical device cybersecurity regulations, guidance documents, standards, and industry best practices.
Analyze regulatory frameworks such as:
  • FDA Cybersecurity Requirements for Medical Devices
  • EU Medical Device Regulation (MDR) cybersecurity expectations
  • ISO 14971 cybersecurity considerations
  • Cyber Resilience Act (CRA)
  • NIS2 Directive
  • AI Act cybersecurity requirements
  • FDA Premarket & Postmarket Cybersecurity Guidance
  • IMDRF Cybersecurity Frameworks
  • Health software and Software as a Medical Device (SaMD) requirements, etc.

Explain regulatory requirements, certification pathways, and compliance expectations to customers and internal COUs and stakeholders.
Collaborate with business development teams to identify knowledge service opportunities and support customer proposals.
Assist in developing customized regulatory intelligence services and subscription offerings.
Contribute to strategic expansion areas including cybersecurity, AI, data governance, and emerging technology regulations.
Maintain accurate, current, and traceable regulatory content within GMA knowledge tools and databases.
Develop executive summaries, impact assessments, and regulatory comparison reports.
Provide point-of-access support to address any local acceptance issues under supervision and guidance.
Support the CO team in identifying and investigating business opportunities related to emerging cybersecurity, data governance, and AI regulations.
Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
Perform other duties as directed.
QUALIFICATIONS
Bachelor's Degree required.
  • Minimum 5-7 years of relevant experience.
  • Excellent working knowledge of the TIC business and the industries in which the business functions. Independently able to connect the regulation rules with customer needs and Business opportunities.
  • Natural influencing skills, confidence and be able to deliver the message.
  • Good planning, organization and project management skills. Earlier program management experience preferred.
  • Able to deal in the ambiguity and take decisions, support customers in understanding their problem and provide valid solutions based on knowledge of schemes and past experiences.
  • Experienced and knowledgeable for one or multiple geographic area, multiple areas of regulations and lead business decisions from COUs and other team members.
  • Strong customer focus and solution-oriented mindset.
  • Excellent in communication, able to summarize requirements and describe with easy word difficult concept, network builder.
  • Excellent written and verbal communication skills in English.
  • Bachelor's Degree Engineering, Biomedical Engineering, Computer Science / Software Engineering, Medical Device Cybersecurity or Information Security or other specialization based on the specific coverage.

ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Skills Required

  • Bachelor's degree
  • 5–7 years of relevant experience
  • Knowledge of TIC business and relevant industries
  • Experience connecting regulations with customer needs and business opportunities
  • Strong influencing, communication, and presentation skills
  • Planning, organization, and project management skills
  • Ability to make decisions and provide regulatory solutions in ambiguous situations
  • Experience with multiple geographic regions and regulatory areas
  • Customer-focused and solution-oriented mindset
  • Excellent written and verbal English communication skills
  • Degree specialization in engineering, biomedical engineering, computer science, software engineering, medical device cybersecurity, information security, or related field
  • Earlier program management experience

What the Team is Saying

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UL Solutions Compensation & Benefits Highlights

  • Retirement Support — Retirement programs are characterized as a standout, with a strong 401(k) match and additional company contributions noted. Feedback suggests the plan design compares well within the overall package.
  • Leave & Time Off Breadth — Paid vacation/PTO, sick time, floating holidays, and two paid volunteer days are available, alongside parental and family leave. Feedback suggests the time-off structure is competitive and scales with tenure or role.
  • Healthcare Strength — Multiple medical plan options with HSA/FSA, plus dental, vision, life, disability, and EAP resources indicate broad coverage. Feedback suggests access and choice are solid even if costs vary by plan and situation.

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The Company
HQ: Chicago, IL
15,000 Employees
Year Founded: 1894

What We Do

A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Why Work With Us

Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.

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UL Solutions Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Depending on the role we offer hybrid or remote opportunities.

Typical time on-site: Flexible
HQChicago, IL
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