UL Solutions
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The Regional Customer Service Manager benchmarks customer satisfaction levels, develops business plans for improvements, interacts with senior management, coordinates team activities, implements customer responsiveness programs, monitors reviews, and manages direct reports' performance to enhance service quality in the assigned region.
The Senior Consultant in New Mobility leads teams to solve complex problems in the mobility sector. Responsibilities include developing customer programs, mentoring junior staff, managing client communications, business development, and presenting technical findings at industry events. The role requires independent work as an expert and regular interaction with clients for technical assistance and support.
The Regional Customer Service Manager will benchmark and improve customer satisfaction levels in their region by implementing service initiatives, monitoring reviews, developing corrective action plans, and managing a team. They will work closely with senior management and coordinate activities to enhance communication and operational efficiency.
The Engineer in Water Systems will support projects adhering to NSF and ASME standards, determine project specifications, communicate with clients, provide technical assistance, coordinate laboratory activities, prepare reports, and ensure compliance with applicable standards. Some travel may be required for client visits and tests.
The Senior Manager - Category Management will oversee the Procurement Operations and Category Management teams, develop sourcing strategies, and enhance supplier relationships to optimize operational efficiency and cost management. This role involves leading strategic sourcing initiatives, managing key suppliers, and ensuring operational excellence within global teams.
The Senior Project Engineer will lead onshore wind due diligence projects, managing client relationships, preparing proposals, overseeing project schedules and budgets, conducting technical reviews, and ensuring quality reports. The role includes site visits, risk management, and communication with stakeholders to deliver successful project outcomes.
The Laboratory Operations Manager will lead and manage the SAR team, oversee laboratory operations, ensure effective workflow, drive process improvements using Lean Sigma, and mentor staff. They will be responsible for compliance, customer satisfaction, and managing P&L for SAR operations, as well as representing the organization at industry events.
As a Project Manager for North America Storage Advisory, you will oversee independent engineering and technical advisory services for storage projects, ensuring timely delivery and client satisfaction. Responsibilities include managing project schedules, budgets, and deliverables, facilitating internal and client communications, and assessing project risks while representing UL at conferences.
The Project Manager will oversee and execute Independent Engineering and Technical Advisory services for storage projects, manage project deliverables, coordinate with internal and external stakeholders, prepare reports, proposals, and monitor project financial models, ensuring high-quality outcomes and client satisfaction.
The Power Electronics Test Engineer will plan and execute tests on power converters to ensure compliance with international standards. Responsibilities include reviewing test reports, overseeing lab tests, and compiling final test reports, mainly in English, while working collaboratively with international clients.
The Sales Manager leads and motivates the sales team, focusing on consultative selling and relationship management with large clients. Responsible for sales forecasting, accountability, and performance management while staying updated on market trends to inform strategies. Collaborates with operations and marketing for growth and oversees a portfolio of accounts.
The Senior IT Audit Manager leads risk assessments and develops audit plans while managing IT and operations audits. Responsibilities include providing advisory support, overseeing project success, and conducting IT assessments and fraud investigations. The role requires collaboration with various stakeholders and ensuring team development.
The Senior Business/Industry Advisor delivers consultative solutions related to UL Solutions' ComplianceWire, focusing on system validation, compliance with FDA regulations, and client engagement in the Life Sciences sector. Responsibilities include managing consulting engagements, developing validation strategies, and collaborating with sales and product teams to enhance consulting services.
The Senior Manager Business Creative oversees the delivery of creative agency services, managing project teams, vendor relationships, and budget compliance. They collaborate with stakeholders to develop marketing strategies, ensure consistency with brand guidelines, and lead process improvements. The role includes team oversight, performance management, and maintaining operational efficiency in production and creative processes.
The Senior Customer Success Specialist develops client relationships, ensuring satisfaction and engagement while coaching lower-level staff. They identify client needs, respond to urgent issues, and collaborate with account ownership to close sales. Demonstrated expertise is utilized in recommending solutions that provide maximum value to customers.
The Senior Customer Success Specialist develops client relationships to help customers achieve business results, responds to urgent client issues, and closes sales while mentoring junior staff. The role emphasizes understanding client needs and managing accounts to ensure satisfaction and maximum product value.
The Certification Support Services Specialist will determine project scope, develop investigation plans, communicate with clients regarding project specifications and technical issues, and manage project status reporting. This role involves administrative tasks and continuous improvement within project management.
The Engineer will manage engineering projects focusing on solar panels, including determining project scope, specifications, client communication, laboratory activity coordination, and ensuring compliance with UL requirements. This role involves continuous improvement and may include travel for tests at client sites.
The Environmental Project Handler manages the execution and completion of environmental projects, acting as the primary client interface. Responsibilities include analyzing project specifications, coordinating testing, communicating with clients, and ensuring project milestones are met. The role involves collaboration with various stakeholders to maintain quality standards and support program development.
As a Data & Innovation Intern at UL Solutions, you'll collaborate on projects aimed at improving customer experiences and implementing digital strategies. You'll work with various teams to enhance processes and tools, solve real-world challenges, and gain exposure to leadership and project management.
