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RigUp crafts software and services that streamline field operations - from sourcing all the way to payments.
The Role
The Senior Associate, Field Support manages relationships with contractors, supports onboarding, updates documentation, and collaborates with sales efforts in the energy industry.
Summary Generated by Built In
The Upstream Associate, Field Support is responsible for supporting the partnership with current and prospective contractors for the Upstream Labor team at RigUp. This position collaborates with internal RigUp partners to understand all products RigUp offers and pending enhancements. The Upstream Field Coordinator both sells RigUp solutions to potential contractors and maintains relationships with current RigUp contractors.
What you'll be doing:
Relationship Management and Development
Process Management and Documentation
Experience and Education Requirements:
Additional experience preferred, but not required:
Essential Job Functions:
What you'll be doing:
Relationship Management and Development
- Build and maintain relationships with all RigUp consultants/contractors in the region
- Performs Rig/Site visits multiple times per week.
- Liaise with the internal operations department on all issues through completion of onboarding documents, customer compliance, and implementation process
- Communicate with RigUp Consultants in a full-service capacity from onboarding through end of work with a regular cadence via in-person, voice call, or electronic means
- Form partnerships with contractors, understanding their operations, challenges, needs and solution around those to bring value additive solutions
Process Management and Documentation
- Update SalesForce with all communications.
- Partner with the Account Executive and Account Management team on navigating sales efforts and supplement their efforts and win together.
- Contributes to the review of documentation and processes to ensure all remain up to date and relevant
Experience and Education Requirements:
- 5+ years experience in a sales, business development, client-facing and/or account manager role in the energy industry
- High-level knowledge of oilfield drilling, completion, and production operations
- Experience in dealing with multiple internal stakeholders to solve problems and introduce positive solutions
- Excellent written and verbal communication skills
- Experience with customer relationship management (CRM) and messaging platforms
- Proficient in Microsoft and Google Suite
Additional experience preferred, but not required:
- Experience working in a fast-paced environment
- Excellent organizational skills
- Ability to execute on multiple competing priorities
Essential Job Functions:
- Regular, on-time attendance
- Ability to travel 10% of the time overnight. Most travel will be done during work hours.
- Ability to communicate effectively
- Ability to use office equipment such as a computer and mobile device.
- Ability to use office computer programs such as e-mail, SalesForce, and Google Suite
- Ability to drive a non-commercial vehicle (must possess a valid driver's license)
- Occasionally work in outdoor weather conditions
- Occasionally traverse uneven surfaces
- Occasionally remain in a stationary position, often standing or sitting for prolonged periods
Skills Required
- 5+ years experience in a sales, business development, client-facing and/or account manager role in the energy industry
- High-level knowledge of oilfield drilling, completion, and production operations
- Experience in dealing with multiple internal stakeholders
- Excellent written and verbal communication skills
- Experience with customer relationship management (CRM)
- Proficient in Microsoft and Google Suite
What the Team is Saying
Logan
Recruiting Lead, Oil & Gas
Ravanpreet
Senior Manager, Engineering
Chandhini
Principal Product Manager
Chanel
Workforce Operations Program Specialist
Lizz
Director, User Research
Rae
Senior Manager, Data Analytics
Luisa
Specialist, Workforce Operations
Collin
Manager, Workforce Operations
Ryan
Software Engineering Intern
Meagan
Senior Director, Sales Operations
Chase
Deputy General Counsel, Corporate & M&A
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Vince
Senior Product Manager
Mandi
Lead, Client Operations
Jennifer
Senior Benefit Specialist
Regina
Manager, Supply Chain
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RigUp Compensation & Benefits Highlights
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Healthcare Strength — Health coverage starts on day one with medical, dental, and vision, complemented by life and disability insurance. Mental‑health resources and options like fertility benefits are supported by programs such as an Employee Assistance Program and Calm access.
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Leave & Time Off Breadth — Flexible or unlimited PTO is provided for full‑time employees, alongside additional categories like paid holidays, sick time, bereavement, and volunteer time. This breadth enables multiple pathways to disconnect and recharge.
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Retirement Support — A 401(k) with company match is paired with free financial‑planning support. This structure strengthens long‑term savings beyond base pay.
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The Company
What We Do
We offer a source to pay solution designed for the energy sector. It streamlines the entire process from finding suppliers to issuing payments. Our goal is to strengthen alignment between field workers and corporate offices.
Why Work With Us
RigUp ensures every employee has opportunity to learn and grow. Our team is innovative and nimble, and when a challenge presents itself, we work diligently to find game-changing solutions. We foster a fun, transparent, and collaborative environment— work is better when you enjoy what you do.
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RigUp Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
3 days a week
