We are seeking a Sales Development Representative to join our team. This is a remote opportunity based out of Australia.
Job Summary
The Sales Development Representative (SDR) for APAC creates qualified business opportunities through targeted outbound prospecting and timely inbound lead follow-up. This role is preferably based in Brisbane and partners closely with Regional Sales Managers, Sales, and Marketing to identify priority accounts, personalize outreach, and move qualified prospects into the sales process. The SDR reports to the Sr. Manager, Sales Development in Germany and uses Salesforce and prospecting tools to track activity, insights, and results in a primarily remote working environment.
Duties and Responsibilities
- Conduct targeted outbound prospecting across APAC to identify qualified sales opportunities.
- Respond to inbound leads within defined service levels and qualify or disqualify them against established criteria.
- Build and execute prospecting sequences across phone, email, social media, and other approved channels.
- Partner with Regional Sales Managers on account plans, territory priorities, messaging, and follow-up strategies.
- Meet business-defined KPIs, including activity volume, meetings, and sales-accepted opportunities.
- Maintain accurate and timely activity, lead, account, and opportunity data in Salesforce and related systems.
- Use prospecting automation tools to manage daily outreach, prioritize accounts, and track progress.
- Share market feedback, prospect insights, and common objections with Sales, Marketing, Product Management, and Product Marketing.
- Represent Imprivata at customer meetings, internal meetings, and industry events as needed.
- Other duties as assigned and required.
Required Qualifications
- Bachelor's degree preferred, or equivalent practical experience.
- 1-2 years of SDR, prospecting, or inside sales experience, ideally in B2B SaaS or healthcare technology sales.
- Fluent English required; Malay language skills are a plus.
- Highly motivated, self-directed, and able to manage daily priorities in a primarily remote environment.
- Strong written and verbal communication skills, with the ability to tailor outreach to different audiences.
- Experience using a CRM, preferably Salesforce, and sales engagement or prospecting tools
#LI-Remote #LI-SF1
Skills Required
- 1-2 years of SDR, prospecting, or inside sales experience, ideally in B2B SaaS or healthcare technology sales
- Bachelor's degree preferred, or equivalent practical experience
- Fluent English required; Malay language skills are a plus
- Experience using a CRM, preferably Salesforce, and sales engagement or prospecting tools
What the Team is Saying
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Imprivata Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes company funding of 50% of the medical plan deductible via HSA/HRA, plus dental, vision, an EAP for mental health, and coverage for domestic partners and dependents.
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Parental & Family Support — Paid parental leave is described as fully paid for birthing parents with additional paid bonding leave for adoptive, foster, and non‑birthing parents, and family care is supported through a free Care.com membership.
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Leave & Time Off Breadth — Time off options include a flexible time‑off policy with no set vacation bank alongside paid holidays and paid sick days, with some sources also noting paid volunteer time.
Imprivata Insights
What We Do
For more than two decades, Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast, compliant, and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence. Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device, application, and identity governance, Imprivata provides a unified approach that balances usability with protection. Trusted by the world’s leading healthcare systems and enterprises in over 45 countries, we deliver solutions that improve efficiency, safeguard data, and drive digital transformation. At Imprivata, our commitment goes beyond technology—we partner closely with our customers to ensure their success, every step of the way.
Why Work With Us
At Imprivata, every voice matters. We’re a global team driven by innovation, compassion, and collaboration. Together, we live our values—Raise the Bar, Own the Outcome, Stay Nimble, and Win Together—while making a real impact on healthcare, technology, and the communities we serve.
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Imprivata Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Imprivata offers a flexible hybrid work model with three in-office days and two remote. Collaboration is key, and schedules are coordinated with managers to balance flexibility and connection.
