Regional Relationship Manager

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Scottsdale, Arizona, USA
Remote or Hybrid
90K-100K Annually
Mid level
Cloud • Real Estate • Software • PropTech
Help us revolutionize real estate services.
The Role
Manages regional client and vendor relationships while supporting profitable business results through KPI tracking, vendor performance analysis, strategic sourcing, negotiations, and cost optimization. Conducts client needs assessments, aligns vendors geographically, supports quality control checks, assists estimation and project teams, resolves issues, and collaborates cross-functionally. Travel is expected up to 40% of the time.
Summary Generated by Built In
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. 

    The Regional Relationship Manager assists the department and leadership in achieving profitable business results through key KPI metrics. This role is responsible for the oversight of customer portfolio, vendors, and ensuring relationships are created and developed with our clients. This role also analyzes data used to align vendors in their geographic areas to reduce risk, and improve performance and profitability.
     

What You'll Do:

    ·         Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc.
    ·         Provide supporting data and analytics to ensure informed decisions are made when choosing vendors
    ·         Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis
    ·         Uncover/understand client objectives, challenges and needs by performing regular client needs assessments
    ·         Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships 
    ·         Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc. 
    ·         In project checks pre & post with focus on Quality Control. 
    ·         Assist Estimation and Project teams with any market issues as well as previewing fron and back end projects when necessary. 
    ·         Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization
    ·         Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership
    ·         Perform work under general supervision; carefully reviews the details and accuracy of work performed 
    ·         Travel expected up to 40% of the time
    ·         Performs ad-hoc projects and other duties as assigned

What You'll Need:

    Role Specific Skills
    ·         Computer Skills: Microsoft Word, Excel, PowerPoint, 
    ·         System Experience: Reno Walk, Scopesy, etc 
     
    Qualifications
    Minimum Qualifications
    ·         High School Diploma or greater 
    ·         4 years of experience in Construction, Quality Control, Customer Service, or similar 

Why Lessen:
·        Competitive compensation
·        Health, Dental, Vision, Life, Disability options
·        401K retirement savings plan
·        Paid vacation, federal and floating holidays
·        Maternity/Paternity Pay
·        Career advancement opportunities
·        All the tools you'll need to be successful
 
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

Skills Required

  • High School Diploma or greater
  • Four years of experience in construction, quality control, customer service, or a similar field
  • Computer skills using Microsoft Word, Excel, and PowerPoint
  • Experience with Reno Walk, Scopesy, or similar systems

What the Team is Saying

Jay Payne
Kirby Pumper
Maya Shea
Jay McKee
Jennifer Gordon
Trevon

Lessen LLC Compensation & Benefits Highlights

  • Healthcare Strength Healthcare coverage spans medical, dental, vision, mental‑health/EAP, and FSAs, with pet insurance and wellness programming also included. Together these elements indicate a broad core health package.
  • Leave & Time Off Breadth Offerings include flexible or “unlimited” PTO in some roles, paid parental leave, volunteer time, and an onsite mother’s room. This mix emphasizes time‑off flexibility and family support.
  • Retirement Support A 401(k) plan with company matching is consistently listed alongside life and disability insurance. These components strengthen long‑term financial benefits.

Lessen LLC Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Scottsdale, Arizona
713 Employees
Year Founded: 1999

What We Do

Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. To learn more, visit Lessen.com.

Why Work With Us

We make caring for and improving properties simpler, faster, better. Powered by tech and perfected by people, we deliver best-in-class, transformational solutions to deliver assets to market faster, keep businesses up and running, and improve customer and resident experiences. We're property services, simplified.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Lessen LLC Teams

Team
Residential
Team
Commercial
Team
Lessen Direct - A Mobile Technician Workforce
About our Teams

Lessen LLC Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Lessen, managers decide how teams work best—office, home, or hybrid. We value flexibility, connection, and outcomes, investing in tools that keep everyone aligned and focused on delivering great results together.

Typical time on-site: 3 days a week
HQScottsdale, AZ
Chicago, IL
Learn more

Similar Jobs

Lessen LLC Logo Lessen LLC

Account Director

Cloud • Real Estate • Software • PropTech
Remote or Hybrid
Scottsdale, Arizona, USA
713 Employees

Lessen LLC Logo Lessen LLC

Sales Director

Cloud • Real Estate • Software • PropTech
Remote or Hybrid
Scottsdale, AZ, USA
713 Employees

Lessen LLC Logo Lessen LLC

Project Manager

Cloud • Real Estate • Software • PropTech
Remote or Hybrid
USA
713 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account