Search the 4 jobs at Lessen LLC

As a Bilingual CSR at Lessen, you will create and assist with work orders for residents seeking help with maintenance issues, manage inbound and outbound communications, and ensure timely updates are provided. A customer service-oriented approach and the ability to work in a team-focused environment are key responsibilities.

The Customer Support Coordinator is responsible for managing work order volumes, facilitating communication between vendors and residents, ensuring timely completion of projects, and providing feedback to improve processes. They will also maintain client relations and handle inquiries through calls and emails while managing the scheduling of projects.

The Customer Support Associate will manage work orders by communicating with vendors, clients, and residents, confirming capacities, and following up to ensure repairs are completed timely. Responsibilities include handling inbound and outbound communications, checking work order details, and participating in team meetings.

As a Bilingual Inbound Call Representative, you will create and manage work orders for residents, assist with existing issues, and handle inbound and outbound communications while ensuring high-quality customer service.