Search the 27 jobs at Lessen LLC

The Inbound Call Representative at Lessen is responsible for creating and managing work orders for residents, assisting with open work order issues, and communicating with vendors and residents. This role requires customer service skills, attention to detail, and a high level of care for partners.

Creating new work orders for residents, assisting with existing issues, inbound phone calls from vendors, outbound resident communications, attending team meetings, and following policy updates.

Creating new work orders, assisting residents with open work orders, communicating with vendors, and attending team meetings in a customer service role. Fluent in Spanish required.

Creating new work orders for residents seeking assistance, assisting with existing open work order issues, handling inbound phone calls and outbound resident communications, attending team meetings, and reviewing policies and procedures.

The Senior Product Manager I at Lessen is responsible for developing and executing the product strategy for a business area focused on multi-site property maintenance. They collaborate with cross-functional teams to prioritize and create innovative operational experiences, drive performance improvements, and align the product roadmap with business objectives.

The Customer Support Coordinator plays a key role in managing work orders, providing client support, coordinating appointments, and ensuring project process improvement. They must have proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

An HVAC service technician responsible for a wide range of HVAC tasks including maintenance, service, installation, troubleshooting, and repairs for residential, commercial, and industrial applications. The role involves customer interactions, coordination with the service coordinator, driving to multiple locations, and maintaining inventory on the service vehicle.

The Vendor Sourcing Specialist supports the Exteriors department by sourcing, qualifying and contracting vendors, negotiating pricing, establishing relationships, analyzing opportunities and risks, and ensuring compliance with company standards. They must have excellent Microsoft product skills, a Bachelor's degree, and 3-5 years of customer service or related experience.

Develop and implement techniques to transform raw data into meaningful information using data-oriented programming languages and visualization software. Provide machine learning-based tools and processes to improve efficiency and automate processes. Collaborate with different teams to develop, refine, and scale procedures and workflows.

The Account Representative is responsible for the day to day delivery of facilities services to a number of major client sites within a geographic territory. This role plays an integral part in client account management, operational support, and financial success for the assigned client base. The role also works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations. The role is based at our corporate headquarters with travel to client sites as needed.

Oversee existing and newly onboarded account relationships, drive sales activities, and acquire additional business from key clients. Advocate for clients, manage account escalations, review progress against objectives, and monitor key performance indicators. Maintain knowledge of market trends and competitive insights.

The Account Manager oversees existing and newly onboarded account relationships for the company, driving sales activities and acquiring additional business from key clients. Responsibilities include client engagement, strategic planning, client advocacy, performance monitoring, and relationship management.

Customer Support Associate at Lessen, a real estate services company, managing work orders for repairs and maintenance. Responsibilities include responding to messages, making outbound calls, checking work order qualifications, and attending team meetings. High school diploma required.

Responsible for managing and coordinating procurement and sourcing activities, including fulfillment, warehouse strategy and execution, fleet car management, negotiated material prices, and driving cost savings through strategic partnerships and preferred vendors. Oversees supplier relationships, contract compliance, and marketplace management. Manages fleet and warehouses to meet company needs. Provides leadership in staffing, employee development, and performance evaluation.

The Marketing Manager will support the development and execution of multi-channel marketing strategies, provide sales support, manage marketing projects, oversee residential content, collaborate with the marketing team, create and deploy email campaigns, support event and engagement strategy, and perform ad-hoc projects.

The Vendor Relationship Representative supports the department by facilitating, developing and contributing to effective relationships with suppliers and vendors. Manages scheduling, resolves disputes, sources new vendors, provides market intelligence feedback, educates clients, and contributes to continuous improvement initiatives.

The Manager of Operations at Lessen is responsible for providing leadership, support, and ensuring alignment to the strategic direction driven by leadership. The role involves managing operational output, forecasting, scheduling, change management, and developing relationships with internal and external clients. Key responsibilities include workforce staffing solutions, data analysis, client relationship management, strategic projects, and capacity planning.

The Account Director at Lessen provides leadership and support to ensure alignment with the company's strategic direction, focusing on operational excellence, customer relationship management, and driving high performance. Responsibilities include staff coaching, managing customer relationships, strategic project delivery, and effective change management.

The Strategic Sourcing Category Manager is responsible for managing and optimizing procurement activities within a specific category to achieve cost savings and maintain high-quality standards. This role involves supplier management, cost reduction initiatives, market analysis, risk mitigation, contract management, performance monitoring, collaboration with teams, continuous improvement, and ensuring compliance with regulations and ethical standards.

Seeking a highly motivated Sales Director with a proven track record in developing and closing new business in the multifamily industry. Responsibilities include driving operational transformation strategies, developing account plans, exceeding sales goals, and maintaining strong client relationships. Domestic travel required up to 25%.