Jobs at Lessen LLC

Coordinate and manage multi-repair project work orders for an assigned market, schedule vendors and resident appointments, act as project manager and escalation point, maintain accurate database records, communicate with affiliates and stakeholders, provide market feedback, assist training, and support continuous process improvement.

Resolve client escalations and disputes using web-based systems; research issues, update databases, communicate with residents and internal teams, facilitate timely resolution, ensure data accuracy and confidentiality, support handoffs between shifts, and perform ad-hoc projects while fostering a positive team environment.

Lessen is seeking licensed Plumbing vendors to join its network, offering steady work and support for independent contractors in Burlington, VT.

Serve as a trade subject-matter expert supporting clients and vendors: review quotes, resolve technical trade issues, build relationships, coordinate projects and initiatives, support trade representatives, ensure data confidentiality, and drive process improvements.

Manage and optimize the Salesforce platform (Sales Cloud, Marketing Cloud) for Sales and Account Management. Gather requirements, design solutions, manage integrations (ZoomInfo, Teams, Sales Navigator), lead data governance and reporting, automate processes (including AI), support cross-functional projects, and train end users.

Lead strategic account management for commercial property clients: identify growth and upsell opportunities, ensure client retention and satisfaction, coordinate cross-functional teams, monitor KPIs and budgets, and drive revenue growth while managing escalations and project delivery.

Serve as the primary client contact for assigned sites, manage service requests and escalations, coordinate vendors and internal teams, ensure timely completion of maintenance work, utilize warranties/leases to protect client funds, provide after-hours coordination, and support ad-hoc projects while maintaining data accuracy and positive client relationships.

Individual contributor responsible for growing and managing enterprise accounts across retail, financial services, and healthcare. Build integrated facilities solutions, engage C-level executives, maintain pipeline and forecast accuracy, support inside sales, and partner with customer success to expand national customer relationships and meet annual quota.

Develop product and service messaging, enablement, launch materials, and competitive intelligence for Lessen's platform. Partner cross-functionally to create sales collateral, translate technical capabilities into business outcomes, support go-to-market plans, and use AI tools for research and content. May own specific product areas as function scales.

Manage vendor and customer relationships for property services: handle calls/emails, schedule and track services, resolve issues or escalate, source vendors, maintain accurate database records, provide market feedback, educate clients, and support continuous improvement projects.

Source, qualify, onboard, contract, and manage exterior vendors; negotiate pricing and terms; ensure insurance and compliance; monitor vendor performance; resolve escalations; coordinate with operations and leadership on vendor improvements and terminations.

Administer, configure, and support server hardware, OS, messaging, SAN, backup and security systems. Troubleshoot complex server/network/voice issues, assist architecture and DR planning, support escalations and after-hours/on-site emergencies.

Lessen seeks licensed HVAC vendors in Birmingham, AL to operate independently, handling their schedules and work while accessing exclusive projects through Lessen.

Lessen seeks licensed Electrician vendors to partner with their network. Vendors operate as independent businesses, controlling schedules and operations while ensuring compliance and quality standards.

Lessen is seeking independent Plumbing Vendors with a valid plumbing license for residential and commercial projects in Birmingham, AL. Vendors will manage their schedules and operations while providing quality service and meeting compliance standards.

Provide Level 1 technical support and assist Level 2: troubleshoot hardware, Windows, Office365, Active Directory, network, mobile and printing issues; manage help-desk tickets, perform account administration, escalate appropriately, support on-call/after-hours, maintain documentation, and assist engineers with on-site tasks.

Lessen seeks licensed HVAC vendors in Louisville, KY, providing steady work and support without W-2 employment. Vendors maintain control over schedules and operations.

Manage major commercial construction projects across markets, overseeing design, staffing, schedules, subcontractors, budgets, procurement, quality, safety, risk mitigation, client communication, contract administration, and reporting. Visit sites, coordinate mobilization, prepare project documents and change orders, foster client relationships, and resolve issues to ensure project profitability and compliance.

Lessen seeks licensed plumbing vendors to join its network, offering steady work, streamlined operations, and vendor support. Vendors retain control over their schedules and operations.

Serve as primary relationship owner for a portfolio of residential client accounts. Analyze performance and KPIs, resolve client issues, coordinate cross-functional teams, monitor projects (rehabs/turns/maintenance), recommend solutions, support contract and pricing discussions, and drive account growth and operational improvements.