Regional Employee Benefits & Solutions Manager

JOB DESCRIPTION
We are seeking a Regional Employee Benefits & Solutions Manager for EMEA to lead the delivery of employee-focused benefits support. In this role, you will manage stakeholder inquiries, resolve issues aligned with employee-centric standards, maintain accurate employee data for external providers, and oversee reporting requirements to ensure data integrity and meaningful trend analysis.
RESPONSIBILITIES
Reporting to the Global Director of Total Rewards, you will:

• Deliver employee benefit cross-border solutions supporting the employee lifecycle with a strong focus on efficiency and sustained effectiveness.
• Executes enterprise employee benefit strategies in collaboration with relevant HR functions to help drive adoption by the Business.
• Provide both strategic and operational support for business changes. Identifies challenges and recommends solutions.
• Collaborates with leaders to drive One HR Culture, Diversity & Inclusion, employee engagement and retention strategies locally via benefit plan designs.
• Partners with Site and/or Regional Leader and works collaboratively with colleagues to improve the employee experience locally and/or regionally.
• Coaches and guides local and regional leaders and provides responsive approaches to complex or escalated employee benefits questions.
• Provides guidance and interpretation of employee benefit policies, procedures and processes to ensure local adherence and identifies areas of risk.
• Supports audits, compliance and other employee benefits programs locally.
• Oversees the process for providing external employee benefit vendors with data for eligibility, enrollment and other related data points in a HIPAA-compliant way.
• Facilitates and manages employee benefit vendor relationships, including employee benefits brokers, health plan providers and risk providers
• Supports the development and execution of key employee benefits projects.

QUALIFICATIONS

• University Degree in Human Resources Administration, Business Administration or a related discipline (or equivalent years of experience) plus generally 5-7 years of Employee Benefits Regional Leadership or Employee Benefits Consulting experience.
• Demonstrated analytical and critical thinking skills.
• Knowledge of HR and organisational policies, procedures and processes.
• Knowledge of customer service principles, procedures, techniques, systems, and standards.
• Good interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.
• Proficiency in additional languages such as German, Spanish, Italian or Polish would be advantageous.
• Ability to successfully execute against established Service Level Agreements (SLAs).
• Knowledge and working understanding of HRIS (ServiceNow and Oracle HCM) platforms. Ability to utilise multiple systems while handling customers/employees via phone, chat, email, etc.

What you'll experience working at ULS:
Mission: For ULS, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130+ years and is deeply ingrained in everything we do.
People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at ULS. We're able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL Solutions
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Advancing our mission of working for a safer world starts with our people. We have over 15,000 team members around the world, each making a valuable and essential contribution to creating a safer future. Whether it's hiring top talent, empowering our people to learn new skills or providing critical hands-on support, we are always finding new ways to deliver a better employee experience. We're looking for people to share their ideas and help us create a diverse, engaged culture that's united by a passion for safety and sustainability. Join our team, shape our culture and support our global community of experts.