Product Excellence Specialist

Posted Yesterday
Be an Early Applicant
2 Locations
Remote or Hybrid
Mid level
Artificial Intelligence • Security • Software • Analytics • Big Data Analytics
Learn from the past. Understand the present. Predict the future.
The Role
Coordinate product readiness, pricing, SKU/licensing and business-system updates across stakeholders. Identify risks and process improvements, create documentation and communications, and support Product Operations initiatives to enable successful product launches and commercial changes.
Summary Generated by Built In
Product Excellence Specialist – Maternity CoverAt Milestone Systems, we grow together—and your ideas will help shape our shared future.

At Milestone Systems, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions—in and beyond security. Whether you advance our software, improve our products, or enable our business to operate more effectively, you'll be part of a global technology company where innovation, collaboration, and people come first.

The Opportunity

Product Operations sits at the center of how product strategy becomes reality. We work across the organization, influence key decisions, and create the conditions for successful product managers and product delivery.

As a Product Excellence Specialist, you'll gain exposure to product management, pricing strategy, customer and partner experience, business systems, analytics, research, and organizational transformation while working with a collaborative team that values continuous learning, ownership, and impact.

Location: Brøndby, Greater Copenhagen Area.

What You'll Do

As a Product Excellence Specialist, you'll help turn product and commercial decisions into operational reality. Working across Product Management, Finance, IT, Sales Operations, Order Management, Strategic Pricing, Legal, and Marketing, you'll coordinate product readiness, pricing, business systems, and operational activities.

Your primary focus will be Product Excellence, while also supporting broader Product Operations initiatives as business priorities evolve.

You'll:

  • Drive product readiness activities for new products, releases, and commercial changes.
  • Support pricing, SKU management, licensing, business rules, and product configuration processes.
  • Coordinate stakeholders across Product Management, Finance, IT, Sales Operations, Order Management, Strategic Pricing, Legal, and Marketing.
  • Manage product and pricing updates across relevant business systems.
  • Identify risks, dependencies, and opportunities for process improvements before they impact downstream operations.
  • Create documentation, internal communications, and operational guidance for key stakeholders.
  • Support broader Product Operations initiatives and continuous improvement projects.
What We're Looking For

We don't expect you to know Milestone's products, pricing structures, or business systems from day one. We're looking for someone who learns quickly, creates structure, and enjoys working in a dynamic and complex environment.

We're excited to meet candidates who have:

  • Strong systems and process thinking.
  • Excellent stakeholder management and collaboration skills.
  • A structured, organized, and detail-oriented approach.
  • Strong analytical and problem-solving capabilities.
  • The ability to work independently and manage multiple priorities.
  • Confidence navigating ambiguity, change, and evolving business needs.
  • Excellent communication skills and fluency in English.
About the Team

You'll join a collaborative and supportive Product Operations team that values knowledge sharing, continuous improvement, and teamwork. Our mission is to empower Product Managers with the operational excellence, data, customer insight, and commercial support they need to bring successful products to market.

Working across research, analytics, commercialization, and product operations, we partner with teams throughout the business to create scalable processes, improve product readiness, and deliver great experiences for both customers and colleagues.

How We Support You
  • Individual development plans aligned with your career goals.
  • Access to training, learning resources, and professional development.
  • Flexible working arrangements.
  • Supportive leadership with regular coaching and feedback.
  • Opportunities for cross-functional and international collaboration.
  • Social activities and opportunities to connect with colleagues.
What We Offer
  • A welcoming, international workplace with an informal and collaborative culture.
  • The opportunity to work cross-functionally and influence how products are brought to market.
  • Professional development and continuous learning opportunities.
  • A flexible hybrid work environment that supports work-life balance.
  • Company-sponsored All Inclusive Program, including:
    • Breakfast, lunch, snacks, fruit, and beverages.
    • Health insurance.
    • Massage program and company bikes.
    • Active Employee Club with social, cultural, and outdoor activities.
    • Friday bar.
    • Free on-site gym.
Application

At Milestone Systems, we're committed to building an inclusive workplace where employment decisions are based solely on qualifications, regardless of race, color, ethnicity, gender identity, age, sexual orientation, religion, or other protected characteristics.

Please submit your CV in English. We review applications and conduct interviews on an ongoing basis, so we encourage you to apply as soon as possible.

We kindly ask that you do not attach a cover letter. Instead, please include a brief motivation for applying in your CV. We also recommend that you do not include a photo.

 

About Us

Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.

Excited to join a team that values people, collaboration, and innovation? We'd love to hear from you. Apply today.

Skills Required

  • Strong systems and process thinking
  • Excellent stakeholder management and collaboration skills
  • Structured, organized, and detail-oriented approach
  • Strong analytical and problem-solving capabilities
  • Ability to work independently and manage multiple priorities
  • Confidence navigating ambiguity, change, and evolving business needs
  • Excellent communication skills and fluency in English

What the Team is Saying

Dylan
Milestone Systems
Milestone Systems
Milestone Systems

Milestone Systems Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is considered robust, with the employer paying about 90% of medical, dental, and vision premiums, plus employer‑paid disability/life insurance, EAP access, and HSA/FSA options.
  • Retirement Support The 401(k) program provides a 100% employer match up to 6% with immediate vesting, with safe‑harbor language and auto‑enrollment noted in U.S. materials.
  • Leave & Time Off Breadth U.S. policies include around 20 vacation days per year, 10 paid sick days, 12 paid holidays, and a paid volunteer day, alongside paid parental leave options.

Milestone Systems Insights

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The Company
Lake Oswego, OR
1,500 Employees
Year Founded: 1998

What We Do

At Milestone System we are dedicated to making the world see. As a leading provider of data-driven video technology software, we empower people, businesses, and societies with innovative solutions that enhance security, efficiency, and insight.

Why Work With Us

We’re proud to foster a working environment that supports well-being and growth opportunities. At the organizational level, we celebrate our team members and value their personal expertise. Everyone has access to personal growth programs and health initiatives, along with the freedom to govern their work-life balance.

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Milestone Systems Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

If you live within a reasonable distance of our Lake Oswego, OR office, this will be hybrid with 3 days in the office.

Typical time on-site: 3 days a week
Company Office Image
Office Portland

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