As a Product Designer at Regal, you’ll be charged with taking the complex task of building Voice AI agents and making it simple and intuitive for our users. You will also be joining at a pivotal moment in our history, as we invest in AI building AI and completely reimagine our user experience. This role reports into our VP of Product and is a part of a small design team.
You’ll partner directly with Product and Engineering in the triad, setting the bar for what great looks like and executing the redesign that carries Regal into an AI-first era. You'll go deep with our customers to understand their problems, rethink our information architecture from the ground up, and maintain and build the design system and patterns that let the whole company ship well-designed features fast.
If you have strong visual taste, sharp UX instincts, and a real point of view on how AI is changing the craft of design, this role is for you.
RESPONSIBILITIES:
Shape the Vision for AI-First Design: Help define where Regal's product design goes as we move into an AI-first era. Partner with product and engineering to set the direction for how our experience should evolve, and rethink our information architecture so it truly meets the needs of an AI-driven product, rather than carrying over the old model.
Partner in the Triad: Work shoulder-to-shoulder with Product Managers and Engineers to develop designs that meet both customer and business needs. Serve as a thoughtful partner who holds a high bar for design and helps the team make the product decisions that are best for our customers.
Go Deep with Customers: Conduct qualitative user research and usability testing with our customers to understand the problems they have, how Regal solves them, and how they actually use the product, then translate those insights directly into your design work.
Build the System That Lets Anyone Build: Work closely with engineering to maintain Regal's design library and patterns, ensuring everything we build integrates seamlessly and remains maintainable in our code. Develop a design framework for our AI-driven development era so anyone can build features that work within our design system.
Level Up the Bar: Establish a strong working process with product and engineering so customer needs are always met, constraints are addressed, and the team ships a consistent motion of well-designed features. Serve as a leader within the product team and help level up our execution.
ABOUT YOU:
Strong Visual Taste: You can demonstrate through multiple portfolio projects that the UI work you produce is premium and thoughtful. You have an eye, and it shows up in everything you ship.
Sharp UX Instincts: You know how to design experiences that anticipate what the user needs. You balance product functionality against what's realistically designable, and you know how to design around your specific user domain.
AI-Native: You're AI-pilled and up to date on the latest AI tools (e.g., Claude Code, Cursor, Figma MCP), with a real perspective on how design is changing. You're excited to build patterns so anyone can build; you know how to build scaffolding to scale, and you have a POV on how design works for a chat-heavy interface like Copilot.
Proven at Scale: You can speak to at least 3 major design initiatives you executed at prior companies that addressed a large surface area with meaningful customer or business impact. Ideally, you've led two to three major face-lifts of different product surface areas.
A Great Product Teammate: You live up to what makes a great teammate on the Regal product team: you go deep on everything (both customer and product), operate with urgency, seek the truth about the best solution, communicate clearly, and lead naturally.
Benefits/Perks:
- We care about your health!
- Medical, Dental, and Vision plans - 80% covered by the company
- Flexible PTO & 11 paid holidays/year
- Subsidized ClassPass membership
- We care about future you!
- 401k Plan
- Paid parental leave
- Pre-tax commuter benefits
- We care about connection!
- In-office breakfast and snacks daily
- Happy hours, team outings, & annual off-sites
- Complete laptop workstation
- & more to come!
Skills Required
- Strong visual design demonstrated via portfolio
- Sharp UX instincts and ability to design anticipatory user experiences
- Experience conducting qualitative user research and usability testing
- Experience building and maintaining design systems and reusable patterns with engineering
- Proven experience executing at-scale design initiatives (3+ major initiatives) and leading product surface redesigns
- Familiarity with AI design tools and chat-heavy interface patterns (examples: Claude Code, Cursor, Figma MCP)
- Ability to work closely in a triad with Product Managers and Engineers and influence product decisions
- Located in New York City and able to work hybrid in-office T/W/TH (Midtown HQ)
What the Team is Saying
Regal Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is described as robust, with the employer covering a significant share of medical, dental, and vision premiums and providing mental‑health support sessions. Feedback suggests this level of coverage is strong for a growth‑stage startup.
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Leave & Time Off Breadth — Flexible PTO, paid holidays, and paid parental leave are consistently highlighted across recent postings. These policies signal tangible support for work‑life balance.
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Wellbeing & Lifestyle Benefits — Perks such as pre‑tax commuter benefits, fitness subsidies, daily in‑office food, team events, and fully provisioned workstations are emphasized. These additions complement core benefits and enhance the day‑to‑day experience for those engaged in the in‑office culture.
Regal Insights
What We Do
Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Our Values Customers are Royalty We serve our customers above all else. If we don’t earn their love, someone else will. Fast Execution Wins We work with urgency and speed because by moving forward we learn more about how to solve the problem than by theorizing. Growth Mindset Your learning curve should be as steep as the company’s growth curve. Data Beats Opinion We make decisions based on analysis and data, not anecdotes. Enjoy the Journey We bring our whole selves to work and build meaningful friendships. We appreciate, and are kind to, each other.
Why Work With Us
At Regal, every team member makes an impact. We move fast, solve complex challenges, and build game-changing AI solutions—together. Our culture thrives on fast execution, data-driven decisions, and continuous learning. If you want to grow, be challenged, and work with brilliant, motivated people, Regal is where you want to be.
Gallery
Regal Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We're in the office Tues-Thurs & WFH/Office Optional on Mon/Fri. Our HQ is in NYC. Annual offsites in fun spots such as Breckenridge, Miami, CT & more!
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