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We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.
We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.
We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.
Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.
About the Role
We are seeking a People Operations Associate to enable Rula’s People team by delivering a seamless, organized experience across operational elements of the employee lifecycle. Powered by AI and other tools in our tech stack, this role will execute essential workflows, including onboarding, HRIS data management, and front-line employee support. Our team works to make processes clear, compliant, and efficient through scalable operations and actionable data insights. The People Ops Associate will help eliminate friction while supporting high-impact operations in a fast-paced, collaborative environment.
Required Qualifications
2+ years of related experience in an HR, people operations, or operations function.
Proficiency in Google Workspace (Sheets, Docs, etc.) and/or Microsoft (Excel, Word, etc.) tools.
Hands-on experience using a HRIS or similar system to maintain data and execute on employee lifecycle changes.
Ability to work with sensitive, confidential employee information with high discretion and data accuracy.
Strong written and verbal communication skills, with the ability to balance white glove and self-service employee support.
Preferred Qualifications
While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
1+ years experience at a high-growth start-up.
Basic working knowledge of HR compliance and policies.
Experience working with ADP, Charthop, Ashby, Confluence, Jira, and/or other HR systems.
Ability to work autonomously with general guidance, independently managing daily tasks, prioritizing based on business need, and resolving routine roadblocks.
We're serious about your well-being! As part of our team, full-time employees receive:
100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Supporting your mental and physical health
Quarterly department stipend: Fun team-building activities or in-person gatherings
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
Our team
We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Skills Required
- 2+ years of related experience in HR, People Operations, or an operations function
- Proficiency in Google Workspace and/or Microsoft Office tools, including Sheets, Docs, Excel, or Word
- Hands-on experience using an HRIS or similar system to maintain data and execute employee lifecycle changes
- Ability to handle sensitive, confidential employee information with discretion and data accuracy
- Strong written and verbal communication skills
- Ability to balance personalized employee support with self-service support
- 1+ years of experience at a high-growth startup
- Basic working knowledge of HR compliance and policies
- Experience with ADP, ChartHop, Ashby, Confluence, Jira, or other HR systems
- Ability to work autonomously, manage daily tasks, prioritize business needs, and resolve routine roadblocks
What the Team is Saying
Rula Compensation & Benefits Highlights
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Healthcare Strength — Benefits for W‑2 employees include medical, dental, and vision insurance, mental health support via EAP, and options such as HSA/FSA, life, and disability coverage. Feedback suggests this breadth is strong for a remote‑first healthtech employer.
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Leave & Time Off Breadth — Time‑off policies highlight flexible PTO alongside two company‑wide shutdown weeks each year for self‑care. Feedback suggests these practices support sustained work‑life balance.
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Parental & Family Support — Paid parental leave is available for birthing, non‑birthing, adoptive, and foster parents. Feedback suggests the scope of leave is a notable advantage for eligible employees.
Rula Insights
What We Do
Our mission is to create a world where every person can access high-quality mental health care. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We’re building the future of mental health care; a comprehensive behavioral health solution that helps every person access high quality care from a licensed professional, at a time that works for them and at a cost they can afford. Our approach to care is evidence-based, outcome-driven and compassionate. We empower our exceptional provider network to track progress throughout the care journey to ensure clients achieve their full potential.
Why Work With Us
As a remote company, we're intentional about the culture we're building. We write things down, we communicate clearly, we follow-up, and we follow-through. We have high expectations for our team, and empower individuals with a high degree of trust and autonomy. In turn, we expect that individuals operate with a sense of ownership in everything.
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Rula Offices
Remote Workspace
Employees work remotely.
We do not have any offices and are a 100% remote company, with select Sales roles that have local travel requirements.
