MIM - Executive Assistant - Office Manager

Posted 18 Days Ago
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Germantown, TN, USA
Hybrid
50K-65K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The role involves providing administrative support, managing schedules, coordinating travel, preparing reports, and assisting other administrative staff for the regional office management.
Summary Generated by Built In
Description and Requirements
The Opportunity
Based in Whippany, New Jersey, MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers in the world, with nearly $740 billion in combined managed assets. MIM has been ranked a "Best Places to Work in Money Management" by Pensions & Investments for five consecutive years and has consistently generated superior returns for both policyholders and shareholders. The enterprise has more than 1,100 dedicated professionals with extensive experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including real estate. Visit us at www.metlife.com/investments to learn more.
MIM's Global Real Estate and Agricultural Investments maintains a portfolio invested in commercial real estate and agricultural mortgages, as well as real estate equities. In addition to sourcing and managing these investments, the groups are responsible for developing and maintaining relationships with key industry contacts and referral sources. The mortgage portfolio and equity portfolio units are organized according to specialty, and they actively manage MetLife's portfolio of mortgage loans and equity investments in agricultural, office, apartment, retail, industrial, and hotel properties. The portfolio units are responsible for overall portfolio strategy, pricing, transaction approval and credit approval on new loans, as well as the active management of the overall mortgage and equity portfolios. Real Estate Investments sources and manages commercial real estate investments through seven regional field offices in the U.S. and International field offices in London, Tokyo, Mexico City and Santiago.
MetLife Investment Management seeks an extremely resourceful Administrative Assistant to work for the Regional Directors and staff in Germantown, TN. This is an excellent opportunity for an experienced Administrative Assistant who is dependable, responsible and demonstrates a positive work ethic in a professional, time sensitive corporate environment.
Key Responsibilities
  • Perform all administrative duties with attention to detail and accuracy.
  • Maintain calendars and schedule meetings for the regional office management in the office.
  • Meet and greet high-level clients and other visitors.
  • Coordinate travel plans, hotels, and car service.
  • Prepare travel & entertainment reimbursement reports for the regional office management.
  • Create and edit presentations, transaction memos, acquisition memos, business plans and spreadsheets.
  • Handle/resolve escalated internal and external issues.
  • Handle critical/confidential issues and information.
  • Prepare and track office budgets, marketing budget, process accounts payable and manage external office vendor accounts.
  • Accountable for staff attendance tracking and office supply inventory.
  • Willing to work as part of a team and support other Administrative Assistants in this or other regions, as needed.
  • Ability to fax documents, answer telephones and take detailed telephone messages.
  • Create and maintain an accurate, organized, and efficient filing system and filing room.
  • Work as part of a team and support the teams with various tasks, as needed.
  • Prepare weekly, monthly, quarterly, and annual reports as requested.
  • Timely responses to all correspondence: phone, email, mail, and online messaging (e.g., Teams).
  • Maintaining working hours during normal business hours to maintain business continuity.
  • Support employee onboarding processes and answer any questions new employees may have.
  • Assisting the team with IT issues and resolving ticketed requests.
  • Timely processing of wire requests.

Required Qualifications
  • 5+ years of relevant experience.
  • Highly PC proficient, including Microsoft Office, Word, Excel, and PowerPoint.
  • Must be diplomatic, thorough, customer-service-minded, detailed and professional.

Preferred Qualifications
  • Self-Manages for effective performance - both independently and within a team.
  • Detail oriented, dependable, discreet, proactive & highly organized.
  • Communicates effectively.
  • Builds relationships with internal and external clients.
  • Highly motivated, responsible, and resourceful.
  • Ability to interact professionally with all levels within the MetLife organization.
  • Strong negotiation and problem resolution skills.
  • Impeccable communication skills and phone etiquette.

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
#MIM
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $50,000 - $65,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$50,000 - $65,000
#BI-Hybrid

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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