About RapDev
We specialize in modern ITOM & DevOps ServiceNow delivery, and implementations & integrations for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across organizations of all sizes.
About the job
This role in our Managed Services team exposes you to a wide variety of client environments across all cloud providers, on premise deployments and everything in between. If the idea of driving best practices in the observability/SRE space to provide direct business impact excites you then this is the role for you!
This role will be based in our Boston office, with an expectation of coming into the office Tuesday-Thursday each week.
What you'll do:
Develop quality configurations in YAML and JSON
Work closely with clients and team members to maintain and govern the client’s Datadog Environment.
Lead monthly review meetings with Client stakeholders
Deliver Datadog Training sessions to Clients.
Build cloud and on-prem monitoring solutions for Infrastructure, APM, and Logs
Build grok patterns for custom logs
Modify code to send traces and subtraces to Datadog
Analyze and maintain existing software applications
Write custom scripts in shell, Python, PowerShell
Design highly scalable, testable configuration tools
What you have:
Bachelor's degree or equivalent experience in Computer Science or related field
Experience with systems administration
Linux/Unix experience with on-prem or cloud systems
Experience working on multiple projects simultaneously
Self-learner and eager to understand new technologies
Experience in a modern monitoring platform is a plus
Scripting/programming experience in shell, Python, Go, or PowerShell is a plus
Willingness to work from our Boston office three days a week (Tuesday, Wednesday & Thursday)
Compensation:
Base Salary: $110,000-$140,000 annually, depending on experience
Benefits:
100% Employee Healthcare Coverage (Medical, Dental & Vision)
Retirement Plan (5% 401k Match, IRA)
Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
Parental Leave
Hybrid Work Opportunities
Fitness & Commuter Subsidies available
Equity
SL & LT Disability
RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
What the Team is Saying
What We Do
We help customers of all sizes transform into true DevOps organizations. We've taken several customers from deploying applications once a month to hundreds of times a day. We're a team of experienced ServiceNow Wizards and passionate SRE's contributing to the open-source community, who have built multiple enterprise-scale CI/CD pipelines and integrations to help your organization build velocity in your release cycle. We specialize in helping organizations go through a full transformation of their Development and engineering teams, allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tool integrations to Culture and Organizational changes.
Why Work With Us
We believe in customer-centric relationships built on transparency, flexibility, and innovative problem-solving. We like to work on cool tech and solve interesting problems. We’re fast paced, but not at the expense of quality work. And we’re competitive – but only at our weekly poker game nights.
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RapDev Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
