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Help us revolutionize real estate services.
The Role
Manage major commercial construction projects across markets, overseeing design, staffing, schedules, subcontractors, budgets, procurement, quality, safety, risk mitigation, client communication, contract administration, and reporting. Visit sites, coordinate mobilization, prepare project documents and change orders, foster client relationships, and resolve issues to ensure project profitability and compliance.
Summary Generated by Built In
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Construction Project Manager is responsible for managing and monitoring day to day operations for Major Construction projects across the US in a specific market sector, including design, staffing, compliance, scheduling, construction resources and contractual commitments. Responsible for driving high quality operational output & performance and developing and maintaining strong, effective and sustainable relationships with their customers.
What You'll Do:
- Monitor and provide direction in the following areas:
- Client Maintenance
- Procedural and process issues
- Financial issues and reporting processes
- Subcontractor performance issues
- Manpower issues and analysis
- Constructability and technical issues
- Legal and liability issues
- Risk analysis and mitigation
- Special issues
- Monitor and report on:
- Project schedule, safety, administration and profitability
- Material and equipment procurement
- Quality of work
- Communication/Relationships with Owner, Subcontractors, and Architecture and Engineering companies
- Prepare project administration documents for approval:
- General Conditions and project approach of each project estimate prior to submission to the Owner
- Project schedule prior to issuance to the Owner and Subcontractors
- Project Budget as prepared by estimating prior to issuance to accounting
- Subcontracts and Purchase Orders
- Contractual notices to Owners and Subcontractors
- Change Order Requests prior to submission to the Owner
- American Institute of Architect (AIA) Owner Change Orders
- Subcontractor AIA Change Orders and associated budget revisions
- Visit job sites and attend Subcontractor progress meetings as required in order to have working knowledge of current project status and issues
- Coordinate project mobilization, demobilization and equipment needs with Finance Administrators
- Develop and maintain key customer relationships, travel as needed to meet with key stakeholders in markets to devise solutions to problems and collaborate on areas of improvement
- Prevent and/or resolve issues and customer concerns with high sense of urgency, escalating on a timely basis when necessary.
- Prepare and participate in communications and monthly updates with key clients; including presenting at client meetings, sharing appropriate reports etc.
- Ensure confidentiality of internal and external data
- Foster a positive team environment
- Perform ad-hoc projects and other duties as assigned
- Operate within the Organization’s Financial, Legal, and Ethical Policies. Be familiar with and complies with company rules and policies
- Act as professional role model in performance and behavior in accordance with SMS values
You Should Have:
- Customer Service - Advanced
- Verbal Communication - Proficient
- Written Communication - Proficient
- Teamwork - Advanced
- Relationships - Advanced
- Negotiation - Advanced
- Organizational Awareness – Proficient
- Learning Agility – Advanced
- Analysis - Proficient
- Problem Solving - Advanced
- Process Orientation – Advanced
- Prioritization - Advanced
- Ability to dissect full projects into construction trade bundles and build project schedules
- Knowledge and competency in a variety of project management software
- Pragmatic problem solver
- Proficient in Microsoft suite
- Four-year Construction Science/Engineering degree or equivalent combination of education and experience in engineering, project management or construction management
- 5 + years of project management experience preferably in commercial retail branches of banks or retail stores
- Experience and knowledge of Commercial Construction estimating, means and methods, accounting, project administration, LEED certifications, and a thorough understanding of industry practices
Professional Skills
Role Specific Skills
Minimum Qualifications
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Skills Required
- Four-year Construction Science/Engineering degree or equivalent combination of education and experience in engineering, project management or construction management
- 5+ years of project management experience preferably in commercial retail branches of banks or retail stores
- Experience and knowledge of commercial construction estimating, means and methods, accounting, and project administration
- Thorough understanding of industry practices and LEED certifications
- Ability to dissect full projects into construction trade bundles and build project schedules
- Knowledge and competency in a variety of project management software
- Proficient in Microsoft suite
- Strong customer service, negotiation, teamwork, and relationship-building skills
- Proficient verbal and written communication and organizational awareness
- Problem solving, analysis, process orientation, prioritization, and learning agility
What the Team is Saying
Jay Payne
Senior Strategic Initiatives Manager
Kirby Pumper
Director of Solutions Architecture • Process & Innovation
Maya Shea
Communications and Events Administrator
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Jay McKee
Founder and CEO
Jennifer Gordon
Manager of Talent Acquisition
Trevon
Director of Exterior Services
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Lessen LLC Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision insurance are offered alongside FSA/HSA options, life and disability coverage, mental‑health/EAP support, and pet insurance. Coverage is characterized as good quality even if not the cheapest.
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Retirement Support — A 401(k) with employer match is part of the package. This aligns with a modern total‑rewards mix that also includes bonuses and, for some senior roles, equity.
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Leave & Time Off Breadth — Paid parental leave, flexible/unlimited PTO (varies by role), and paid volunteer time are included. Remote/hybrid work options further expand flexibility.
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The Company
What We Do
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. To learn more, visit Lessen.com.
Why Work With Us
We make caring for and improving properties simpler, faster, better. Powered by tech and perfected by people, we deliver best-in-class, transformational solutions to deliver assets to market faster, keep businesses up and running, and improve customer and resident experiences. We're property services, simplified.
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Lessen LLC Teams
Lessen LLC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Lessen, managers decide how teams work best—office, home, or hybrid. We value flexibility, connection, and outcomes, investing in tools that keep everyone aligned and focused on delivering great results together.
Typical time on-site:
3 days a week
