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At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Design and deliver production-grade AI/ML solutions on an enterprise AI platform. Collaborate with product and platform teams, provide architecture and design guidance, ensure quality, observability, and responsible AI compliance, and mentor junior engineers.
Summary Generated by Built In
Description and Requirements
Position Summary
Seeking a Senior AI Engineer to design and implement production-grade AI use cases using an enterprise AI platform. This role requires strong applied AI expertise, close collaboration with platform and product teams, and the ability to provide technical leadership and mentorship while delivering scalable, business-impacting AI solutions.
Job Responsibilities
Knowledge, Skills and Abilities
Education
Experience
Knowledge and skills (general and technical)
Other Requirements (licenses, certifications, specialized training - if required)
Good to have skills:
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Position Summary
Seeking a Senior AI Engineer to design and implement production-grade AI use cases using an enterprise AI platform. This role requires strong applied AI expertise, close collaboration with platform and product teams, and the ability to provide technical leadership and mentorship while delivering scalable, business-impacting AI solutions.
Job Responsibilities
- Design and implement scalable, production-grade AI/ML use cases using an enterprise AI platform, following architectural standards and best practices.
- Collaborate with product, architecture, and business teams to translate requirements into effective AI solutions.
- Provide engineering support through design guidance, reference architecture, and technical reviews.
- Work closely with the core AI platform team to ensure optimal platform adoption and provide feedback for platform enhancements.
- Contribute to platform evolution by identifying gaps, improvements, and emerging AI, GenAI, and MLOps requirements.
- Ensure quality, reliability, observability, and responsible AI compliance across deployed solutions.
- Mentor junior engineers and promote strong engineering practices, including code quality, testing, documentation, and knowledge sharing.
Knowledge, Skills and Abilities
Education
- Bachelor's degree in computer science, Engineering, Finance/Accounts, or related discipline
Experience
- 10-12 years of strong Handson experience in AI Engineering
Knowledge and skills (general and technical)
- Strong software engineering in .NET Core / C# and Python
- Applied experience with LLMs, Azure OpenAI, and RAG architecture
- Hands-on expertise with Azure AI services and cloud-native development
- Proficiency in microservices, REST APIs, and scalable system design
- Experience with vector search, document processing, and AI solution deployment
Other Requirements (licenses, certifications, specialized training - if required)
Good to have skills:
- Experience with Azure AI Studio / Prompt Flow and advanced AI orchestration
- Exposure to multi-modal AI, advanced NLP, and AI security/governance
- Familiarity with monitoring, resilience, and cost optimization for production AI systems
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Skills Required
- Bachelor's degree in Computer Science, Engineering, Finance/Accounts, or related discipline
- 10-12 years hands-on experience in AI Engineering
- Strong software engineering experience in .NET Core / C#
- Strong software engineering experience in Python
- Applied experience with LLMs, Azure OpenAI, and RAG architecture
- Hands-on expertise with Azure AI services and cloud-native development
- Proficiency in microservices, REST APIs, and scalable system design
- Experience with vector search, document processing, and AI solution deployment
- Ensure quality, reliability, observability, and responsible AI compliance
- Mentorship and technical leadership, promoting code quality, testing, and documentation
- Experience with Azure AI Studio / Prompt Flow and advanced AI orchestration
- Exposure to multi-modal AI and advanced NLP
- Familiarity with AI security/governance, monitoring, resilience, and cost optimization for production AI systems
What the Team is Saying
Chelsea
Senior Threat Response Engineer
Nick
Assistant Vice President, Developer Platforms
Naren
AVP, Business Analytics
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Laura
Director, Artificial Intelligence
Bill
EVP & Head of Global Technology and Operations
Jing Huang
Software Platform Engineer
Sara Strauch
Portfolio Specialist, Emerging Markets
Dan Xiao
Principal Software Engineer
Cara Mootz
Senior Long-Term Disability (LTD) Claims Specialist
Cara Mootz
Senior Long-Term Disability (LTD) Claims Specialist
Naren Peri
Head of Data and Analytics, Hyderabad
Patricia Hixson
Senior Customer Care Advocate
Jing Huang
Software Platform Engineer
Samantha Heron
VP Global Head of HR Business Controls
Pete Clarke
ADA Unit Leader
Erica Provido
Assistant Vice President
Rene Rivera
Senior Full Stack Software Engineer
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MetLife Compensation & Benefits Highlights
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Retirement Support — Retirement benefits combine a 401(k) with company match and a company‑funded cash‑balance pension. This uncommon pairing strengthens long‑term security.
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Parental & Family Support — Family supports include paid parental leave, adoption assistance, caregiving resources, fertility coverage, and practical travel supports for nursing parents. These provisions go beyond core insurance to address real‑world family needs.
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Leave & Time Off Breadth — Time away includes a minimum of 22 days of PTO annually and a paid volunteer day, alongside bereavement and other leave options. This breadth provides meaningful flexibility for rest and life events.
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The Company
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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MetLife Teams
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About our Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
Typical time on-site:
Flexible
New York City, NY
Pune, IN
Mexico City, MX
Bridgewater, NJ
Cary, NC
Clark Summit, PA
Greenville, SC
Hyderabad, IN
Tampa, FL
Whippany, NJ
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