Lead Full Stack Software Engineer for Marketing and Leads Team

Posted 3 Hours Ago
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Tokyo, JPN
Hybrid
Expert/Leader
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Leads solution discovery, functional analysis, UX conceptualization, user-story development, Agile delivery, production support, and functional analysis team management. Collaborates with product owners, Scrum masters, developers, and support partners to design and deliver digital solutions. Requires extensive system design, development, operations, and maintenance experience, plus strong knowledge of Java, JavaScript, Spring Boot, React, relational databases, cloud technologies, project management, communication, and problem solving. English-Japanese bilingual proficiency is preferred.
Summary Generated by Built In
Description and Requirements
l Solution design: Lead discovery sessions to analyze, document, and validate business processes and draft design of digital solutions to deliver business demands
l Functional analysis: Create user stories, wireframes and conceptualize UX, new services or service extensions, product or feature ToBe models for complex business cases in line with solution design
l Solution delivery: Participate in Scrum ceremonies and collaborate with Product owners/Scrum masters/Developers, etc. to lead development based on the created solution design/User Story.
l Production support: Collaborate with the production support manager to contribute to the stabilization of production operations. (monitoring, operational improvement, incident handling, etc.)
l Team management: Contribute to the smooth operation and stable delivery as a team by providing support to each FA staffs as a manager in charge of functional analysis. Requirements: Please describe the required competencies, including experience, skill sets, etc.
l Solution design: ディスカバリー・セッションを主導し、ビジネス・プロセスを分析、文書化、検証し、ビジネス要求を実現するためのデジタルソリューションのドラフトデザインを行う
l Functional analysis: ソリューションデザインに沿って、ユーザーストーリー、ワイヤフレームを作成し、複雑なビジネスケースの UX 、新規サービスまたはサービス拡張、製品または機能の ToBe モデルを概念化する。
l Solution delivery: Scrum における各イベントに参加のうえ、 Product owner/Scrum master/Developer 等と率先してコラボレーションし、作成したソリューション設計 /User Story に基づく開発をリードする
l Production support: Production support manager とコラボレーションのうえ、チームが管轄するデジタルサービス全般に対する本番運用の安定化(モニタリング・運用改善・障害対応等)に貢献する
l Team management: Functional analysis を担う manager として各 FA スタッフに対し、適宜サポートを行うことで、チームとしての円滑な運営・安定したソリューションデリバリーに貢献する Requirements: Please describe the required competencies, including experience, skill sets, etc.
l Experience in system design, development, operation and maintenance (+10 years)
l Experience in Agile development or system development with SAFe framework (+5 years or experience in building digital solutions for customers using Cloud infrastructure (+5 years)
l Deep understanding of applications. Able to analyze processes based on the functionality/features of each application.
l Excellent project management skills.
l Good understanding of Java/javascript and knowledge of web services related technologies such as Spring boot, React, relational databases, etc.
l Excellent communication skills. Able to explain issues to support partners and guide them to resolution.
l Able to explain technical details to non-technical audiences.
l Excellent problem solving and problem management skills.
l Bilingual proficiency in English and Japanese is highly preferred.
l A team player who can work actively and flexibly, not waiting for instructions.
l A mindset that not only follows the rules but also proposes better ways of doing things on its own.
l システム設計、開発、運用保守に携わった経験 (+10 years)
l アジャイル開発もしくは SAFe framework に沿ったシステム・ソリューション開発の経験 (+5 years) もしくは Cloud 基盤を活用した顧客向けデジタルソリューションの構築経験 (+5 years)
l アプリケーションの深い理解。各アプリケーションの機能 / 特徴に基づいてプロセスを分析できる。
l 優れたプロジェクト管理スキル。
l Java/javascript をよく理解しており、 Spring boot 、 React 、リレーショナル データベースなどの Web サービス関連の技術知識を持っている。
l 優れたコミュニケーションスキル。サポート パートナーに問題を説明し、問題解決に導くことができる。
l 技術に詳しくないビジネスメンバーなどに技術的な詳細を説明することができる。
l 優れた問題解決および問題管理スキル。
l 日本語、英語のバイリンガルであること。
l 指示待ちではなく、能動的かつ柔軟に動けるチームプレイヤー
既存のルールを踏襲して業務を遂行するだけでなく、よりよい方法を自ら提案もできるマインドセット
福利厚生
メットライフ生命では、ワークライフバランスと社員の心身の健康を促進する福利厚生を提供しています。社員はフレックスタイム制度、年次有給休暇、特別連続休暇、リフレッシュ休暇等の休暇を利用できます。また、社会保険や団体保険の他、旅行や英会話教室で使える割引も提供しています。柔軟に働けるよう、オフィス勤務と在宅勤務を組み合わせた勤務形態の導入や、短時間勤務制度、また柔軟性のあるドレスコードなども設けています。
Benefits We Offer
MetLife Japan offers a comprehensive benefits package that promotes work-life balance and employee wellbeing. Employees can take advantage of flex time policy and a generous time-off policy, national holidays, annual paid leave, special consecutive leave, and refreshment leave. We also provide full social insurance coverage, a commuting expense reimbursement, group insurance, and discounts on travel and English language lessons. To support work flexibility, employees also have hybrid work options, shortened working hours for parents with children in third grade or below, and a casual dress code.
メットライフについて
メットライフは、グローバルで展開する金融サービス企業です。個人および法人のお客さまがより確かな未来を築けるよう、保険、年金、社員福利厚生給付、資産管理のサポートを提供しています。1868年に創業したメットライフは、世界40以上の市場で事業を展開し、米国、アジア、中南米、ヨーロッパ、中東において業界をリードしています。
メットライフは、New Frontier戦略の一環として、AIを活用し、人を中心に据えた未来を築いています。私たちは、AIを活用して顧客へのサービス向上、地域社会への支援、そして働き方の変革を推進していく中で、好奇心、適応力、そして成長意欲を持つ人材を求めています。メットライフにおいて、AIは、人間の判断力、創造性、継続的な改善を支える責任あるパートナーであり、信頼、インクルージョン、そして長期的な価値の構築に貢献しています。
メットライフ生命は、日本初の外資系生命保険会社として、1973年2月に国内での営業を開始しました。当社のPurpose「ともに歩んでゆく。よりたしかな未来に向けて。」は、メットライフが誇るグローバルネットワークと世界中のベストプラクティスを活かし、お客さまのニーズに応え、地域社会との信頼関係を築くという信念を表しています。
About MetLife
MetLife Inc., through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
MetLife Japan began operations in February 1973 as Japan's first foreign-owned life insurance company. Our purpose, "Always with you, building a more confident future," encapsulates our strong commitment to leveraging our global network and best practices worldwide to stand with our customers and build trust with our communities.
#BI-Hybrid

Skills Required

  • 10+ years of experience in system design, development, operations, and maintenance
  • 5+ years of Agile development or system development using the SAFe framework, or 5+ years building customer-facing digital solutions using cloud infrastructure
  • Deep understanding of applications and ability to analyze processes based on application functionality and features
  • Excellent project management skills
  • Strong understanding of Java and JavaScript
  • Knowledge of Spring Boot, React, relational databases, and related web service technologies
  • Excellent communication skills, including explaining issues to support partners and guiding resolution
  • Ability to explain technical details to non-technical audiences
  • Excellent problem-solving and problem-management skills
  • Bilingual proficiency in English and Japanese
  • Active, flexible team-player mindset with the ability to work independently
  • Proactive mindset focused on proposing process improvements

What the Team is Saying

Chelsea
Nick
Naren
Laura
Bill
Jing Huang
Sara Strauch
Dan Xiao
Cara Mootz
Cara Mootz
Naren Peri
Patricia Hixson
Jing Huang
Samantha Heron
Pete Clarke
Erica Provido
Rene Rivera

MetLife Compensation & Benefits Highlights

  • Retirement Support Retirement programs include a 401(k) with employer match alongside a company-funded pension for eligible U.S. roles, with an auxiliary match referenced for higher earners. This combination is described as uncommon and valuable among large U.S. employers.
  • Healthcare Strength Health coverage spans company-paid and subsidized medical, dental, vision, disability, and life insurance, complemented by an EAP and no‑cost condition‑management programs (e.g., cancer care, diabetes, musculoskeletal, family‑building). These resources position core coverage and wellbeing supports as a standout element of the package.
  • Parental & Family Support Time‑off and family programs include competitive PTO, paid parental leave (commonly cited at up to 8–10 weeks for eligible U.S. employees), and caregiving supports such as backup child and elder care and adoption assistance. Additional supports like family‑building services and resources for traveling nursing parents are also highlighted.

MetLife Insights

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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About our Teams

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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