Lead Exchange Engineer

Description and Requirements
The Team You Will Join
When you join MetLife's Global Technology team, you'll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You'll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life's most important moments. In this dynamic environment, you'll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Opportunity
The Lead Exchange Engineer will be responsible for designing, implementing, and maintaining Microsoft Office 365, Exchange On-premise and Open Blue Resource Scheduler solutions that enable effective E-mail communications across MetLife. This role requires a deep understanding of Messaging technologies, strong leadership skills, and the ability to work closely with cross-functional teams.
This is an exciting opportunity to lead the development of innovative messaging solutions that will transform how teams work together. Success in this role requires exceptional technical expertise in collaboration tools and platforms, as well as strong leadership skills. The Lead Exchange Engineer is responsible for leading the design and implementation of E-mail solutions, ensuring they align with business goals and meet user needs. You'll collaborate closely with cross-functional teams, including IT, vendors and business stakeholders, in an environment where every contribution is respected, and every perspective is heard.
Key Responsibilities

• Lead the design, development, and implementation of Microsoft 365 solutions, including but not limited to Microsoft Exchange Hybrid, Automation, Power BI, Scripting and Reporting technologies.
• Develop and maintain architecture and infrastructure for messaging platforms, ensuring scalability, security, and reliability.
• Collaborate with IT and business stakeholders to understand collaboration needs and provide strategic recommendations for technology solutions.
• Establish and enforce E-mail standards, policies, and best practices across the organization.
• Monitor and analyze Exchange usage and performance, identifying areas for improvement and optimization.
• Lead a team of engineers, fostering a culture of innovation and continuous improvement.
• Stay current with emerging messaging technologies and trends, evaluating their potential impact on the organization and driving adoption where appropriate.
• Provide technical expertise and guidance in resolving complex collaboration-related issues.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field experience.
• Minimum of 8+ years of experience in Exchange engineering. With at least 3 years in a lead technical role.
• 5+ years of hands-on technical expertise in messaging platforms such as Microsoft Office 365, Exchange, Automation, and Scripting.
• Experience with cloud-based collaboration solutions and integration with enterprise systems.
• Excellent project management skills, with a proven track record of successfully leading large-scale technology initiatives.
• Strong analytical and problem-solving abilities, with a focus on delivering innovative and efficient solutions.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• 4+ years of work experience with Identity Management/Directory Sync.
• 2+ years of experience in scripting languages (Python, JavaScript, PowerShell)
• Knowledge of networking, security, and infrastructure principles as they relate to collaboration technologies.
• Experience with Proofpoint and/or Cisco Email Security perimeter security appliances a plus but not required.
• Experience with Azure Databricks and Resource Scheduler
• Microsoft Certified Systems Engineer: Exchange Office.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $110,000 - $135,000 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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