Position Summary
This position is expected to perform with minimal in liaising with business, various technology partners and vendor partners to deliver high impact outcome in Azure cloud Administration and Operations using Terraform. Responsible for managing and supporting Azure cloud infrastructure and DevOps processes in a 24×7 environment. This role involves ensuring high availability, security, and performance of cloud services while driving automation and operational excellence.
Job Responsibilities
1. Provide 24×7 global operational support for cloud services, including incident resolution and root cause analysis
2. Monitor cloud infrastructure, system alerts, and performance dashboards.
3. Perform basic troubleshooting for compute, storage, networking, and cloud services.
4. Assist in provisioning and managing cloud resources (VMs, storage accounts, databases, etc.).
5. Support patching, backups, and routine maintenance tasks.
6. Follow incident management and change management processes.
7. Document standard operating procedures, runbooks, and recurring issues.
8. Collaborate with senior engineers to implement improvements and automation.
9. Ensure compliance with security guidelines and operational best practices.
10. Being a team player.
Knowledge, Skills and Abilities
Education
• Bachelor's degree in computer science, Engineering, or related discipline
Experience
• 4 to 8 years of hands-on experience in Azure Cloud Operations, Administration, and Platform Support
• Proven experience working in enterprise-scale Azure environments supporting multiple application and platform teams
• Strong exposure to Infrastructure as Code (IaC) using Terraform for provisioning and lifecycle management
Knowledge and skills (general and technical)
Required Skills:
• Azure Cloud Administration:
Hands-on experience managing Azure infrastructure, identity (RBAC/Entra ID), networking, storage, monitoring, and day-to-day cloud operations.
• Terraform (IaC):
Strong experience using Terraform to provision, manage, and standardize Azure infrastructure across environments.
Good to have skills
• DevOps & CI/CD (Azure DevOps / GitHub Actions), ACR, AKS
• Exposure to data platforms (ADLS, Data Factory, Synapse, Databricks).
• Scripting (PowerShell, Bash, Python)
• Automation tools (Ansible, Chef, Puppet)
Other Requirements (licenses, certifications, specialized training - if required)
Certifications Preferred
• Microsoft Azure AZ-900 Certification (Fundamentals)
• Microsoft Azure AZ-104 Certification (Administrator Associate)
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Skills Required
- Bachelor's degree in Computer Science, Engineering, or related discipline
- 4 to 8 years hands-on experience in Azure Cloud Operations, Administration, and Platform Support
- Proven experience supporting enterprise-scale Azure environments
- Strong experience with Infrastructure as Code using Terraform
- Hands-on experience managing Azure infrastructure, identity (RBAC/Entra ID), networking, storage, and monitoring
- Experience with DevOps CI/CD tools (Azure DevOps or GitHub Actions), ACR, AKS
- Exposure to data platforms (ADLS, Data Factory, Synapse, Databricks)
- Scripting experience (PowerShell, Bash, Python)
- Experience with automation/configuration tools (Ansible, Chef, Puppet)
- Microsoft Azure AZ-900 or AZ-104 certification
MetLife Compensation & Benefits Highlights
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Retirement Support — Retirement programs include a 401(k) with employer match alongside a company-funded pension for eligible U.S. roles, with an auxiliary match referenced for higher earners. This combination is described as uncommon and valuable among large U.S. employers.
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Healthcare Strength — Health coverage spans company-paid and subsidized medical, dental, vision, disability, and life insurance, complemented by an EAP and no‑cost condition‑management programs (e.g., cancer care, diabetes, musculoskeletal, family‑building). These resources position core coverage and wellbeing supports as a standout element of the package.
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Parental & Family Support — Time‑off and family programs include competitive PTO, paid parental leave (commonly cited at up to 8–10 weeks for eligible U.S. employees), and caregiving supports such as backup child and elder care and adoption assistance. Additional supports like family‑building services and resources for traveling nursing parents are also highlighted.
MetLife Insights
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together



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