Implementation Consultant

Posted Yesterday
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Denver, CO, USA
Hybrid
24-24 Hourly
Junior
Information Technology • Insurance • Software
Our purpose is to simplify and automate the insurance life cycle so that our customers can focus on what matters most.
The Role
Implements Vertafore software for insurance customers by managing projects, configuring applications, converting data, delivering training, and coordinating customer and internal teams. The role serves as a customer liaison, prepares project reporting, conducts remote and onsite presentations, and ensures implementations meet schedule, budget, and quality expectations. It requires knowledge of Property & Casualty insurance operations, strong communication and organization skills, and travel of up to 10%.
Summary Generated by Built In

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

$24.04 per hour

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. 

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. 

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. 

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

The Implementation Consultant I is a trusted advisor who combines project management, configuration, data conversion, training, and business expertise to guide customers through the software implementation process and support customer success. This role works across multiple Vertafore products and competencies while developing expertise in project management, data conversion, and training.  

  

Core Duties and Responsibilities:  

 
  • Develop subject matter expertise in Vertafore products, implementation methodology, and Property & Casualty (P&C) business operations. 

  • Work within and across teams to implement Vertafore products and deliver Professional Services. 

  • Manage and execute implementation projects from initiation through completion while serving as the liaison between customers and internal teams. 

  • Communicate project deliverables at all levels and ensure work is completed on time, within budget, and with high quality. 

  • Execute data conversion activities, develop project deliverables, and provide application configuration consulting throughout the project lifecycle. 

  • Manage multiple training engagements concurrently. 

  • Conduct presentations and educational sessions. 

  • Deliver in-person and remote training sessions. 

  • Partner with clients to ensure training events are planned and executed successfully. 

  • Prepare complete and concise internal reporting for customer engagements. 

  • Continuously develop existing skills and build new competencies. 

  • Other duties as assigned. 

 

Knowledge, Skills and Abilities:  

 
  • Strong knowledge of Property & Casualty (P&C) insurance business practices and independent insurance agency markets. 

  • Eagerness to develop market-leading skills and pursue continuous professional growth. 

  • Passion for learning new technologies and developing new skills. 

  • Highly organized with the ability to manage projects effectively. 

  • Proven ability to communicate with customers to ensure project progress and address concerns promptly. 

  • Demonstrated success building and maintaining business relationships in both remote and in-person environments. 

  • Ability to deliver onsite and remote consultative training across a variety of product capabilities. 

  • Comfortable supporting users as they adopt new technology. 

  • Strong interpersonal skills with the ability to engage and influence stakeholders, manage crucial conversations, and resolve conflicts. 

  • Effective prioritization skills with the ability to meet deadlines. 

  • Excellent written, verbal, and presentation skills. 

  • Outstanding time management skills. 

  • Creative and innovative approach to problem solving. 

  • Flexible and adaptable in a changing environment. 

 

 

Qualifications:  

 
  • Minimum of 2 years of experience in the Property & Casualty (P&C) insurance industry is preferred. 

  • Background in training and education is preferred. 

  • Prior insurance industry experience and knowledge is preferred. 

 

 

Additional Requirements and Details:  

 
  • Travel required up to 10% of the time.  

  • Occasional lifting and/or moving up to 10 pounds. 

  • Frequent repetitive hand and arm movements required to operate a computer. 

  • Specific vision abilities required by this job include close vision (working on a computer, etc.). 

  • Frequent sitting and/or standing.  


Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. 

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Why Vertafore is the place for you: *Canada Only

  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • Medical, vision & dental plans
  • Life, AD&D
  • Short Term and Long Term Disability
  • Pension Plan & Employer Match
  • Maternity, Paternity and Parental Leave
  • Employee and Family Assistance Program (EFAP)
  • Education Assistance
  • Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
  • Medical, vision & dental plans
    • PPO & high-deductible options
  • Health Savings Account & Flexible Spending Accounts Options:
    • Health Care FSA
    • Dental & Vision FSA
    • Dependent Care FSA
    • Commuter FSA
  • Life, AD&D (Basic & Supplemental), and Disability
  • 401(k) Retirement Savings Plain & Employer Match
  • Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
  • Parental Leave & Adoption Assistance
  • Employee Assistance Program (EAP)
  • Education & Legal Assistance
  • Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
  • Commuter Benefits (Denver)
The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.  

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics.  Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance.  Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs.  Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.


We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone.  if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]

Just a note, this contact information is for accommodation requests only.

Skills Required

  • Minimum of 2 years of experience in the Property & Casualty insurance industry
  • Background in training and education
  • Prior insurance industry experience and knowledge
  • Legally authorized to work in the United States
  • Strong written, verbal, and presentation skills
  • Ability to manage projects, meet deadlines, and prioritize effectively
  • Ability to deliver onsite and remote consultative training
  • Ability to communicate with customers, manage stakeholders, and resolve conflicts

What the Team is Saying

Tyler

Vertafore Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Flexible or non-accrued/unlimited PTO, paid holidays, floating holidays, and company-wide “Refresh & Recharge” days are prominently offered. Feedback suggests time off is a relative strength of the package.
  • Healthcare Strength — Multiple plan choices (PPO and high-deductible options with HSA), plus dental, vision, and mental-health benefits, provide broad coverage. Feedback suggests the breadth is solid even if experiences vary by plan and network.
  • Parental & Family Support — Paid parental leave and adoption assistance, alongside onsite mothers’ rooms, are part of the offering. Feedback suggests these supports are a meaningful plus for families.

Vertafore Insights

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The Company
HQ: Denver, CO
2,340 Employees
Year Founded: 1969

What We Do

We believe insurance is about relationships. And technology should only make them stronger. We exist to empower independent agents, carriers, and MGAs. To drive their success. Because their success is our success. And their ambitions for tomorrow are our goals for today. Since our inception, we’ve been the technology backbone of the insurance industry. We began punching cards for independent agents over 50 years ago and turned this passion for technology into a relentless pursuit. Born of human-centric purpose, we empower our customers with the technology to garner trust. Built to adapt, we equip the insurance channel for the future—transforming business and relationships along the way. Where others see opposition, we see opportunity. To look ahead. To modernize. To prepare our customers for what’s next—because we’re always thinking about it. Always innovating. Always building. Always creating. Quite simply…we love insurance. Because behind every policy—is a person. And we’re obsessed with powering the spirit of our industry.

Why Work With Us

Our team is bright and talented, and we bring passion to the work we do every day and continually strive to improve. We’re a Flexible First work environment, meaning team members work from home as often as they’d like, while using our offices as a place for collaboration, community, and team building. We work hard and we have fun doing it!

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Vertafore Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our Flexible First working environment allows team members to work from home as often as they'd like, while using our offices for collaboration and team building.

Typical time on-site: Flexible
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