Jobs at Vertafore

Lead Vertafore's hybrid cloud infrastructure platform (AWS and colocation), ensuring reliability, scalability, automation, governance, security, and cost optimization. Manage and mentor senior engineers/managers, drive IaC adoption (Terraform/CloudFormation), enforce cloud governance and FinOps, collaborate with SRE, product, and security teams, and lead infrastructure modernization to support large-scale SaaS delivery.

Implement, configure, upgrade, and troubleshoot Vertafore software for clients. Manage multiple concurrent implementations, provide technical guidance, document configurations, participate in design and planning, and support after-hours or weekend production events to ensure successful deployments.

Generate and qualify sales leads for insurance software, use CRM (Salesforce) to build pipeline, collaborate with Marketing/Product, meet monthly/quarterly targets, route qualified opportunities to sales reps, and prepare for promotion into sales teams.

Review, update, rebrand, and restructure English and French product documentation. Validate workflows and capture screenshots, align content with product release notes, and apply adult learning principles. Collaborate with Product Managers and SMEs to establish repeatable documentation processes and maintain consistency across templates, terminology, and bilingual standards.

Lead and implement mobile-focused software features, support production, troubleshoot across the stack (DB, apps, JavaScript), mentor team members, and drive technical decisions within an agile environment.

Own and operate production services end-to-end to ensure reliability, scalability, performance, and operational health. Define SLIs/SLOs, perform incident response and root cause analysis, build automation and self-healing, manage production changes, and collaborate with engineering, product, and operations teams to improve system design and observability.

Lead and scale a product marketing team for B2B SaaS across multiple product lines. Drive positioning, messaging, go-to-market strategy, launches, segmentation, competitive analysis, customer research, and cross-functional alignment. Implement AI and GPT tools to boost efficiency and content delivery while partnering with demand gen, sales, and product to support growth, retention, and customer advocacy.

Lead reliability, performance, and observability for multiple Vertafore products. Own SLIs/SLOs, incident response, error budget management, CI/CD and automation, and 24x7 on-call rotations. Manage managers and engineers, collaborate with Cloud Ops, Security, and Product to ensure scalable, highly available SaaS platforms.

Manage and grow existing Vertafore accounts by selling products and services, retaining revenue, executing value-selling at executive levels, forecasting pipeline, meeting quota and activity targets, resolving customer issues, and collaborating with internal teams to drive customer satisfaction and expansion.

Own reliability, scalability, performance, and operational health of production services. Define SLIs/SLOs and use error budgets; improve observability and fault tolerance; debug production issues and perform RCA; build automation and self-healing; run safe production changes and incident response; collaborate across engineering, product, and operations; participate in on-call rotation.

Lead development and technical strategy for enterprise SaaS products; manage multiple engineering teams; drive architecture, design, performance, security, and delivery; partner with product, sales, and customers; recruit, mentor, and retain talent; adopt agile and TDD practices; deliver high-availability distributed web platforms.

Lead go-to-market execution and end-to-end product release management, coordinating cross-functional stakeholders, tracking release readiness and KPIs, reporting status to senior leadership, and driving continuous process improvements to ensure timely, high-impact product launches.

Lead design and implementation of enterprise software solutions for clients, develop new features, troubleshoot production issues, manage deployments, mentor engineers, and coordinate cross-functional teams to meet delivery timelines and quality standards.

Lead organic social and review-platform reputation programs to increase brand visibility and buyer confidence. Create and publish social content, run paid social as needed, manage review generation and optimization (e.g., G2), analyze sentiment and performance, and partner with Brand, Content, Demand Gen, and Product Marketing to amplify customer proof points and insights.

Lead design and implementation of scalable, cloud-native Java data platforms. Mentor teams, optimize data pipelines and canonical models, drive architecture and quality, collaborate with product and customers, and ensure high-performance, secure enterprise solutions.

Manage and grow Vertafores largest strategic accounts by retaining revenue, expanding product adoption, executing value-selling, building C-level relationships, developing account plans, forecasting pipeline, and meeting quota targets while resolving customer issues and collaborating with internal teams.

Develop and maintain full-stack features for insurance software: implement new functionality, fix bugs, write unit and integration tests, debug across OS/DB/applications/network, and collaborate to improve product quality and technical design.

Translate business problems and roadmap goals into prioritized user stories and backlogs for Agile development teams. Collaborate with product managers, designers, QA, developers, and customers to clarify requirements, define acceptance criteria, sequence work, and verify delivered features meet objectives and provide user value.

Lead development of B2B thought leadership and brand content across channels. Ghostwrite executive bylines, craft long-form and campaign content, apply SEO/AEO and generative AI tools, manage awards submissions, and collaborate with Brand, PR, Product Marketing, Demand Gen, Creative, and Digital teams to scale narrative-driven content.

Define and own enterprise reliability, scalability, and performance for production services. Drive architectural standards, observability strategy, SLO/SLI and error-budget governance, lead incident command for high-severity events, and foster a blameless, engineering-first operations culture across cloud, hybrid data centers, and customer-hosted environments.