Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!
We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.
$160,000 - $200,000 + VIP Bonus
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.
Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.
With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.
Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.
JOB SUMMARY
The Principal Cloud Engineer is a senior individual contributor responsible for designing, advancing, and governing the AWS platforms that support our B2B SaaS products. This role combines deep AWS expertise with architecture leadership, automation, reliability engineering, security, observability, and cloud financial management.
The Principal Cloud Engineer solves complex infrastructure problems across products and teams, establishes reusable engineering standards, and influences technical direction through expertise rather than organizational authority. The role partners closely with FinOps, Site Reliability Engineering, SRE Architects, Security Engineering, Enterprise Architecture, Development teams, and Cloud Operations to ensure cloud solutions are reliable, secure, scalable, supportable, and financially sustainable.
Core Duties and Responsibilities:
Cloud Architecture and Engineering
- Design and implement highly available, resilient, scalable, secure, and cost-effective AWS architectures for enterprise SaaS applications.
- Serve as a senior technical authority for AWS infrastructure, platform engineering, and cloud operations.
- Define reference architectures, engineering standards, and reusable infrastructure patterns across accounts, products, and environments.
- Lead technical design and implementation for cloud migrations, modernization initiatives, and major platform changes.
- Evaluate architectures for reliability, performance, scalability, security, maintainability, operational complexity, and cost.
- Provide deep expertise across AWS services including EC2, Auto Scaling, ELB, VPC, Transit Gateway, PrivateLink, Route 53, S3, EBS, AWS Backup, RDS, FSx, IAM, Organizations, Control Tower, KMS, WAF, CloudFront, CloudWatch, Systems Manager, Lambda, Config, CloudTrail, GuardDuty, Security Hub, and hybrid connectivity.
Cross-Functional Technical Leadership
- Partner with SRE and SRE Architects on availability, resilience, service-level objectives, observability, capacity, failure-mode analysis, incident prevention, and disaster recovery.
- Work with FinOps to incorporate cost, licensing, utilization, forecasting, and optimization into architecture decisions.
- Partner with Security Engineering to implement secure-by-default designs, scalable controls, governance, IAM, encryption, segmentation, logging, and preventative guardrails.
- Collaborate with Enterprise Architecture to align cloud standards with broader technology strategy, modernization objectives, and architectural principles.
- Work directly with Development teams to understand application requirements, remove infrastructure barriers, improve runtime architectures, and troubleshoot complex production issues.
- Lead architecture and design reviews involving multiple technical disciplines and drive decisions to closure when requirements or priorities conflict.
Reliability, Operations, and Performance
- Design systems for fault isolation, automated recovery, graceful degradation, backup, and disaster recovery.
- Identify and eliminate single points of failure and systemic operational risks.
- Participate in major production incidents and lead cloud infrastructure investigation when deep technical expertise is required.
- Use incidents and postmortems to drive permanent, systemic improvements.
- Establish monitoring, metrics, logs, traces, alerting, and infrastructure telemetry standards.
- Diagnose complex performance issues across compute, networking, storage, databases, and applications.
- Develop capacity-planning approaches and identify scaling limitations before they affect customers.
Infrastructure as Code and Automation
- Establish Infrastructure-as-Code as the standard for provisioning and managing AWS infrastructure.
- Develop reusable Terraform, OpenTofu, CloudFormation, or equivalent modules and patterns.
- Integrate infrastructure deployment, validation, security, and governance into CI/CD workflows.
- Automate provisioning, configuration, patching, scaling, recovery, lifecycle management, and operational tasks.
- Reduce manual work and improve repeatability, auditability, and deployment safety.
Security and Cloud Financial Management
- Translate security and compliance requirements into practical engineering controls.
- Design using least privilege, defense in depth, and secure-by-default principles.
- Support vulnerability remediation and compliance frameworks applicable to enterprise SaaS environments.
- Incorporate AWS cost management into architecture and engineering decisions.
- Identify waste, improve utilization, and help technical teams understand the financial impact of architectural decisions.
Technical Leadership and Mentorship
- Act as an escalation point for the organization’s most complex AWS infrastructure problems.
- Lead technical design reviews and challenge architectures that introduce unnecessary reliability, security, cost, or operational risk.
- Influence technical direction across Cloud Operations, SRE, Security, Architecture, FinOps, and Development.
- Mentor senior and mid-level engineers and raise engineering standards across the organization.
- Develop documentation, standards, reference architectures, and operational practices.
- Promote strong ownership, disciplined troubleshooting, root-cause analysis, automation, and operational excellence.
Qualifications:
- 12+ years of experience in cloud or infrastructure engineering
- 7+ years of deep, hands-on AWS engineering experience supporting large-scale, highly available production environments
- Demonstrated experience designing and operating AWS environments supporting business-critical B2B SaaS or comparable enterprise applications.
- Strong experience with enterprise AWS architecture, multi-account environments, networking, IAM, compute, storage, databases, observability, and security.
- Advanced knowledge of AWS networking including VPCs, routing, load balancing, DNS, security groups, private connectivity, and hybrid networking.
- Strong Infrastructure-as-Code experience using Terraform, OpenTofu, CloudFormation, or equivalent technologies.
- Strong automation and scripting skills using Python, PowerShell, Bash, or comparable languages.
- Strong Linux and/or Windows production systems experience.
- Experience with backup, disaster recovery, resilience engineering, and high-severity incident response.
- Experience troubleshooting complex infrastructure, application, network, storage, and performance issues.
- Understanding of cloud financial management and AWS cost optimization.
- Demonstrated ability to collaborate with SRE, architecture, security, development, operations, and FinOps teams.
- Ability to influence technical decisions across teams without direct organizational authority.
- Strong written and verbal communication skills with engineers, architects, product teams, and senior leadership, preferred.
Additional Requirements and Details:
· Travel required up to 10% of the time.
· Located and working from an office location.
· Occasional lifting and/or moving up to 10 pounds.
· Frequent repetitive hand and arm movements required to operate a computer.
· Specific vision abilities required by this job include close vision (working on a computer, etc.).
· Frequent sitting and/or standing.
#LI-HYBRID
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Why Vertafore is the place for you: *Canada Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Medical, vision & dental plans
- Life, AD&D
- Short Term and Long Term Disability
- Pension Plan & Employer Match
- Maternity, Paternity and Parental Leave
- Employee and Family Assistance Program (EFAP)
- Education Assistance
- Additional programs - Employee Referral and Internal Recognition
Why Vertafore is the place for you: *US Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
- Medical, vision & dental plans
- PPO & high-deductible options
- Health Savings Account & Flexible Spending Accounts Options:
- Health Care FSA
- Dental & Vision FSA
- Dependent Care FSA
- Commuter FSA
- Life, AD&D (Basic & Supplemental), and Disability
- 401(k) Retirement Savings Plain & Employer Match
- Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
- Parental Leave & Adoption Assistance
- Employee Assistance Program (EAP)
- Education & Legal Assistance
- Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
- Commuter Benefits (Denver)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.
Skills Required
- 12+ years of experience in cloud or infrastructure engineering
- 7+ years of deep, hands-on AWS engineering experience supporting large-scale, highly available production environments
- Experience designing and operating AWS environments supporting business-critical B2B SaaS or comparable enterprise applications
- Strong experience with enterprise AWS architecture, multi-account environments, networking, IAM, compute, storage, databases, observability, and security
- Advanced knowledge of AWS networking, including VPCs, routing, load balancing, DNS, security groups, private connectivity, and hybrid networking
- Strong Infrastructure-as-Code experience using Terraform, OpenTofu, CloudFormation, or equivalent technologies
- Strong automation and scripting skills using Python, PowerShell, Bash, or comparable languages
- Strong Linux and/or Windows production systems experience
- Experience with backup, disaster recovery, resilience engineering, and high-severity incident response
- Experience troubleshooting complex infrastructure, application, network, storage, and performance issues
- Understanding of cloud financial management and AWS cost optimization
- Ability to collaborate with SRE, architecture, security, development, operations, and FinOps teams
- Ability to influence technical decisions across teams without direct organizational authority
- Strong written and verbal communication skills with engineers, architects, product teams, and senior leadership
- Legal authorization to work in the United States
What the Team is Saying
Vertafore Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible or non-accrued/unlimited PTO, paid holidays, floating holidays, and company-wide “Refresh & Recharge” days are prominently offered. Feedback suggests time off is a relative strength of the package.
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Healthcare Strength — Multiple plan choices (PPO and high-deductible options with HSA), plus dental, vision, and mental-health benefits, provide broad coverage. Feedback suggests the breadth is solid even if experiences vary by plan and network.
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Parental & Family Support — Paid parental leave and adoption assistance, alongside onsite mothers’ rooms, are part of the offering. Feedback suggests these supports are a meaningful plus for families.
Vertafore Insights
What We Do
We believe insurance is about relationships. And technology should only make them stronger. We exist to empower independent agents, carriers, and MGAs. To drive their success. Because their success is our success. And their ambitions for tomorrow are our goals for today. Since our inception, we’ve been the technology backbone of the insurance industry. We began punching cards for independent agents over 50 years ago and turned this passion for technology into a relentless pursuit. Born of human-centric purpose, we empower our customers with the technology to garner trust. Built to adapt, we equip the insurance channel for the future—transforming business and relationships along the way. Where others see opposition, we see opportunity. To look ahead. To modernize. To prepare our customers for what’s next—because we’re always thinking about it. Always innovating. Always building. Always creating. Quite simply…we love insurance. Because behind every policy—is a person. And we’re obsessed with powering the spirit of our industry.
Why Work With Us
Our team is bright and talented, and we bring passion to the work we do every day and continually strive to improve. We’re a Flexible First work environment, meaning team members work from home as often as they’d like, while using our offices as a place for collaboration, community, and team building. We work hard and we have fun doing it!
Gallery
Vertafore Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Flexible First working environment allows team members to work from home as often as they'd like, while using our offices for collaboration and team building.
