Director - Project Management Office

Description and Requirements
The Team You Will Join
At MetLife, data isn't just a tool - it is a catalyst for growth. As part of our Data & Analytics organization, you'll unlock trusted insights that drive bold decisions, power personalized customer experiences, and deliver lasting business impact. Your skills in AI, predictive modeling, and advanced analytics will help solve complex challenges, scale solutions globally, and fuel innovation across every region. We're building the future of data - one that's governed responsibly, engineered for scalability, and designed for growth. When you join us, you're not just supporting the business - you're empowering it. Let's transform insight into impact and data into action, together.
The Opportunity
The PMO will play a critical role in driving execution, governance, and coordination across enterprise data and analytics initiatives. This role requires a strong blend of program management discipline and technical fluency, particularly across modern data platforms, databases, and semantic/data abstraction layers. The ideal candidate will enable effective delivery across multiple workstreams by ensuring alignment across data engineering, platform, and business stakeholders, while managing dependencies, risks, and external partners.
Key Responsibilities
Program & Delivery Management

• Lead end-to-end coordination of complex data and analytics programs, ensuring timely delivery against milestones and business objectives
• Establish and maintain program governance frameworks, including status reporting, risk management, and executive updates
• Manage cross-functional dependencies across engineering, architecture, Stakeholders and business teams.
• Drive clarity on scope, deliverables, and priorities across multiple concurrent initiatives

Technical Coordination (Data Platforms & Architecture)

• Collaborate with engineering and architecture teams to support delivery across:
  • Relational and non-relational databases (e.g., SQL, NoSQL)
  • Multi-database environments and cross-platform data integration
• Understand and coordinate initiatives involving:
  • Data virtualization through query federation, enabling abstraction and unified data access across platforms
  • Ontology / semantic modeling concepts including business context mapping and data relationships
  • Data caching strategies

Multi-Platform & Multi-Domain Data Understanding

• Support initiatives involving simultaneous interaction across multiple data sources/platforms
• Ensure alignment across teams working with:
  • Operational systems
  • Analytical platforms
  • Cloud and on-prem data environments.
• Identify and proactively manage challenges related to:
  • Data latency and consistency
  • Query performance and optimization
  • Integration complexity across distributed systems

Resources Management

• Coordinate and manage external consultants and vendor partners
• Ensure alignment of external teams with internal priorities, delivery standards, and timelines
• Track deliverables, manage escalations, and ensure accountability across all parties
• Optimize utilization of external resources to balance cost and delivery outcomes

Stakeholder Communication & Executive Reporting

• Prepare and deliver clear, concise executive-level updates.
• Provide visibility into:
  • Program progress.
  • Key risks and mitigation plans.
  • Decision points and dependencies.
• Serve as the central point of coordination between:
  • Technology teams.
  • Data/analytics stakeholders.
  • Business leadership.

Key Competencies

• Strong program governance and structured execution mindset
• Ability to bridge technical and business conversations
• Excellent stakeholder management and communication skills
• High attention to detail with focus on risk and dependency management
• Ability to operate in a fast-paced, multi-priority environment

Required Qualifications

• 10+ years of experience in Program/Project Management (PMO) within data or technology domains.
• 8+ years of experience leading large-scale, cross-functional programs.
• Experience with data management programs.
• Bachelor's Degree in a relevant field.
• PMP, PgMP, or equivalent certification.

Preferred Qualifications

• Strong understanding of: Database technologies (SQL, NoSQL, distributed systems), Multi-database and hybrid data environments.
• Exposure to: Data virtualization technologies, Ontology / semantic modeling concepts.
• Proven experience managing: Complex, enterprise-scale, cross-functional programs, Multiple stakeholders across business and technology, External consultants and system integrators.
• Demonstrated experience supporting enterprise data platform modernization initiatives.
• Familiarity with modern cloud-based data platforms (Databricks, Azure Synapse, etc.)

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $130,000 - $189,400 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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